Some files required for colour management are missing.

Forum|Forum|4 years ago
September 11, 2021
5 replies
9999 views

Hi,

When I open the inDesign app i get an error message that says...

"Some files required for colour management are missing. Please re-install the application to ensure proper functioning"

I've tried uninstalling and re-installing several times and I've tried the Creative Cloud cleaner tool but still the message pops up.

I'm fairly new to InDesign so not entirely sure as to how it should behave, however when I create elements (text or shapes) and go to change the colour, I have no colour swatches. I have to use the mixer to get the colour I want. I'm guessing this is due to the colour management files that are missing.

I'm using Windows 10 and the latest version (16.4) of Indesign however I have also tried installing and trying an earlier version (16.1) and still have the same issues.

Can anyone help please?

Thanks

Bug

Correct answer supcei

Hello,

Problem:
You're experiencing an issue where the "Color" and "Color Profiles" folders located in "C:\Program Files (x86)\Common Files\Adobe" are corrupted.

Cause:
This problem typically occurs when the InDesign program is transferred from one computer to another.

Solution:
To resolve this issue, you need to restore a copy of the "Color" and "Color Profiles" folders to the original location: "C:\Program Files (x86)\Common Files\Adobe".

S

supceiCorrect answer

Participant

Hello,

Problem:
You're experiencing an issue where the "Color" and "Color Profiles" folders located in "C:\Program Files (x86)\Common Files\Adobe" are corrupted.

Cause:
This problem typically occurs when the InDesign program is transferred from one computer to another.

Solution:
To resolve this issue, you need to restore a copy of the "Color" and "Color Profiles" folders to the original location: "C:\Program Files (x86)\Common Files\Adobe".

rob day

Community Expert

Is it just InDesign or are the default Color Settings and profiles missing in the other color managed CC apps—Photoshop, Illustrator, Bridge?

R

Ross5C75Author

Known Participant

Hi Rob,

Thanks for your reply.

It was the same in Illustrator as well. I've since resolved the issue (I think). Before creating this post I was searching through other posts and came across a suggestion to add certain colour management files to a folder within my c drive. I was reluctant to try this at first in case I broke something however it seems to have resolved the issue. I would post the link to where I found the files but I've been looking and can't find it. I will post back here though once I've found it in case it helps someone else.

Thank you to everyone who took the time out to help me though.

A

Aroosa23366397nd3b

Participant

Hey. Can you please tell me where did you found those files please. As I am facing the same issue in all adobe apps .. photoshp, illustrator , indesign ..

Ashutosh_Mishra

Inspiring

Hi Ross,

Sorry to hear about your experience. In addition to the helpful suggestions shared earlier, I'd request you to try the Creative Cloud Cleaner Tool to remove the InDesign and reinstall once done.

Let us know if it helps. Looking forward to your response.

Regards,

Ashutosh