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pronto007
Known Participant
February 8, 2022
Answered

Some major Issues with CC 2022 on Apple Mac Mini M1 processor

  • February 8, 2022
  • 3 replies
  • 4632 views

Hi Community,

 

we are struggling here with some strange problems with the new Apple Mac Minis with M1 processor. For example, we have problems with Ai files linked in InDesign. If the InDesign document is edited, the modification date of the linked AIs changes, which leads to a warning in the ID that links need to be updated. However, the AIs were not touched at all and this behaviour is not to be expected. We have also had this with linked PDF files but it has been less frequent. However, the files were not really changed. I have compared the files with their checksum in a few samples and so far they have always been identical. Thank God...

 

We use Adobe CC 2022 on macOS Big Sur and Monterey, both on older Intel CPUs and on new M1 processors. However, we only have this problem on the new Macs with M1 CPUs. The data is stored on a Windows file server that has an AFP implementation with Acronis Files Connect installed. The data is transported over the network with AFP.

 

We have another problem with locked files on the volume that can only be deleted by the user after logging off the network volume once, but this concerns Illustrator. I would like to mention this here just for the completeness of it. This problem also only affects Macs with M1 CPUs.

 

Thx & Bye Tom

 

This topic has been closed for replies.
Correct answer Thomas Pronto Wildgruber

Hi Community,

 

we have been able to solve the problem by changing the communication protocol from AFP to SMB. We are currently in an extended test period and have so far only been able to identify minor, cosmetic problems. For example, Windows users now see Mac shares and vice versa. Or the search on large volumes takes longer, but this is not dramatic for us because our workflow is not dependent on a capability to search large volumes. Cautious optimism is spreading...

 

Thx & Bye Tom

3 replies

darrenj92080900
Participating Frequently
June 8, 2022

I am experiencing the same issue with two computers using the M1 chip. I just purchased the Mac Studio M1 Max and started noticing the modified icon for specific placed logos. Not all placed graphics indicate modified. I looked into our server protocol and we've had problems using SMB to connect because files and folders would be showing up missing. The only way we can see our files and work much faster is using the AFP. Our work environment is 90% Apple computers, but our IT company has us using a Windows server which has been a big problem.

I definitely contributed this problem to the M1 because before setting up the Mac Studio, I was using the iMac Pro and never had issues until now. I also use at home the iMac 24" M1 and now have noticed when connecting to our work server, it is doing the same thing.

 

I don't know if an update to Adobe CC would fix this issue or not. I sure hope there's a solution soon because it is very annoying.

 

Darren

Willi Adelberger
Community Expert
Community Expert
June 8, 2022
  1. Update to CC subscription? What else do you use? 
  2. How did you install your apps? Transfer from another computer/backup or installing from the original installer?
darrenj92080900
Participating Frequently
June 8, 2022

I'm currenttly on the latest version of the CC subscription, 17.3. I use Illustrator, Photoshop, InDesign and Premiere but one thing I have noticed when this happens is that only the .AI files that were imported into InDesign randomly show modified. Not all of them but sometimes there could be 5 modified, then after updating I will place another Illustrator file and then more than 5 could be the same images or different ones show modified.

After getting the Mac Studio up and running and my profile migrated over, I then uninstalled the CC completely as well as preferences. Then reinstalled all of them so that it uses the right version for M1 Silicon.

Community Expert
February 9, 2022

Hi Tom,

cannot help with your issue because I'm on Windows 10.

For others who are reading this and are fluent in German also see this thread at hilfdirselbst:

 

Windows SMB Share vs. AFP Share
pronto, 31. Jan 2022, 15:49

https://www.hilfdirselbst.ch/gforum/gforum.cgi?post=582478#582478

 

Regards,
Uwe Laubender

( ACP )

pronto007
pronto007Author
Known Participant
February 9, 2022
BobLevine
Community Expert
Community Expert
February 8, 2022

Search the forum for M1. You won't find much to fix your issues but, as the old saying goes, misery loves company.

pronto007
pronto007Author
Known Participant
February 9, 2022
quote

Search the forum for M1. You won't find much to fix your issues but, as the old saying goes, misery loves company.

 

I had already looked there but there was nothing matching...

Bye Tom