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STORY EDITOR CRASHES!!

Explorer ,
Apr 11, 2024 Apr 11, 2024

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Every time I choose Edit in Story Editor ID crashes. I'm running the latest Mac version of ID (19.3) on a MacBook Air M2.  

This is an infuritaing glitch.  NOTE: this has been solved and (thankfully) I didn't have to deletemy ID preferences. I simply saved the file with a new name. When I tested Story Editor...no crash!

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correct answers 1 Correct answer

Explorer , Apr 11, 2024 Apr 11, 2024

I saved my file with a new name. That seems to have fixed the problem.

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Adobe Employee ,
Apr 11, 2024 Apr 11, 2024

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Hi,

 

Sorry to hear about the trouble. Please try the suggestions shared in this similar discussion and let us know if this helps or if you need further assistance.

 

Thanks

Rishabh

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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What operating system?

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Explorer ,
Apr 11, 2024 Apr 11, 2024

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Mac

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Community Expert ,
Apr 11, 2024 Apr 11, 2024

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Full numerical version.

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Explorer ,
Apr 11, 2024 Apr 11, 2024

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Sonoma 14.4

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Explorer ,
Apr 11, 2024 Apr 11, 2024

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I saved my file with a new name. That seems to have fixed the problem.

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