Syncing problems with Onedrive and Mac OS Catalina 10.15.5

Report · Jul 15, 2020

Hi!

Our Agency is using Mac OS and Windows-workstations equipped with Adobe CC and Onedrive. Recently there have been a lot of syncing issues with our InDesign-files. For example: A Windows-Workstation creates a new InDesign-File. This file gets uploaded to OneDrive. All our Windows-Workstations download the new file without problems. Our Mac-Workstation starts syncing the files but is unable to finish the synchronisation because it keeps getting stuck (I have attached a screenshot). I've already tried reinstalling Mac OS but it didnt solve this issue.

Kind regards,

Alex

Report · Apr 17, 2023

The latest version of OneDrive does not work with MacOS Catalina 10.15.7.try and update you Macs to the next MacOS. There's a lot of users on Catalina and they've tried older versions of OneDrive and it works but as soon as OneDrive has internet connectivity it updates and stops working.