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Participant
July 15, 2020
Question

Syncing problems with Onedrive and Mac OS Catalina 10.15.5

  • July 15, 2020
  • 1 reply
  • 919 views

Hi!

 

Our Agency is using Mac OS and Windows-workstations equipped with Adobe CC and Onedrive. Recently there have been a lot of syncing issues with our InDesign-files. For example: A Windows-Workstation creates a new InDesign-File. This file gets uploaded to OneDrive. All our Windows-Workstations download the new file without problems. Our Mac-Workstation starts syncing the files but is unable to finish the synchronisation because it keeps getting stuck (I have attached a screenshot). I've already tried reinstalling Mac OS but it didnt solve this issue.

 

Kind regards,

Alex

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1 reply

Participant
April 17, 2023

The latest version of OneDrive does not work with MacOS Catalina 10.15.7.try and update you Macs to the next MacOS. There's a lot of users on Catalina and they've tried older versions of OneDrive and it works but as soon as OneDrive has internet connectivity it updates and stops working.