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Participant
November 28, 2022
Answered

Tastaturproblem: Pfeil- und Backspacetasten funktionieren nicht

  • November 28, 2022
  • 4 replies
  • 499 views

Kann mir jemand helfen? Aus einem mir unerklärlichen Grund kann ich Bilder nicht mit den Pfeiltasten verschieben. Ebenfalls kann ich eingegebenen Text nicht mit der Backspacetaste löschen. Habe mehrere Tastaturen ausprobiert, und bei allen das gleiche Problem.

Vielen Dank für die Hilfe.

Betriebssystem ist macOS 12.6.1, InDesign 18.0, Hardware Mac mini.

This topic has been closed for replies.
Correct answer jmlevy

Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl, Alt and Cmd keys until you see a warning message asking for confirmation.

4 replies

Participant
January 20, 2023

Thank you everybody for your help!
Resetting preferences fixed the problem.
Kind regards
Markus

Mike Witherell
Community Expert
Community Expert
November 29, 2022

Troubleshooting, including resetting preferences.

Mike Witherell
HARSHIKA_VERMA
Community Manager
Community Manager
November 29, 2022

Hi  @Marc125467 ,

 

Thank you for reaching out. In addition to what our expert has suggested, please check if the problem occurs in any other apps.

 

You may also try running the application in safe mode and let us know if that helps.

 

Thanks,

Harshika

jmlevy
Community Expert
jmlevyCommunity ExpertCorrect answer
Community Expert
November 28, 2022

Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl, Alt and Cmd keys until you see a warning message asking for confirmation.