Skip to main content
Inspiring
February 14, 2019
Question

Text Anchor Hyperlink going to wrong page in Exported PDF

  • February 14, 2019
  • 4 replies
  • 3975 views

Hi

I have a Contents page with 10 hyperlinks. I created Text Anchor Hyperlink destinations on all 10 target pages, and then created Hyperlinks to them from the Contents page.

In 9 of these cases, clicking the hyperlinks in the exported PDF jumps to the correct page, but in one of them, clicking jumps to the NEXT page following the text anchor.

If i jump to the destination by clicking the anchor in the Hyperlinks panel, this problematic link does jump to the correct page, but something is breaking in the export process which is causing it to jump to the wrong page when clicked in the PDF

Does anyone know why this is happening and how to fix it or troubleshoot it?

Working in Indesign 14.0.1 on Windows 7 and viewing the PDF in Acrobat DC.

Thanks for your help!
Richard

This topic has been closed for replies.

4 replies

Participant
March 23, 2023

Finally, I fixed the issue, It seems that there is a bug in the Automatic Numbering when you chane the order of the pages or inserting a new page. So change it to Manual and it fixed. From Numbering & Section Options... > Start Page Numbering at:

It might not work all the times but it worth of a try. 

 

 

...

Participating Frequently
March 31, 2021

I'm sure you've long solved your problem. I was having the same problem and just solved it. The text box I'd been anchoring to was (needlessly) spreading across 2 pages, so the anchor kept landing the second page. Once I tightened the box, the problem resolved itself.

sblocker
Participant
February 27, 2022

I have the same problem, but it being on two pages is only one of the bugs. I am still exporting pages where the text anchors work perfectly inside indesign but then when they are exported randomly some do not work.

Participant
April 5, 2022

I had the same problem. I changed my Text Anchor hyperlinks to Page hyperlinks and made sure the Zoom Setting is set to Inherit Zoom and then they worked for me in the PDF.

Inspiring
February 20, 2019

Just to say I've realised that this happens when new pages have been inserted and removed again as part of Smart Reflow, causing the text anchor to end up on a different page to the one it was created on.

Bevi Chagnon - PubCom.com
Legend
February 21, 2019

Yes, text reflow, Smart Reflow and the Primary text frame could cause the destination anchor to slide.

I'd delete the original anchor and insert a new one, and give it a new name, too, just in case the content retains the older one by mistake.

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
Inspiring
February 21, 2019

I should have mentioned that it only happens for hyperlinks, not cross references to the same anchors. And the Links panel does jump to the correct page when testing the Hyperlink destination, so it's just the PDF export which is broken, rather than all use cases, so it's clearly a bug.

So it turns out there is currently no reliable way to hyperlink to a fixed piece of flowable content in InDesign ...

Inspiring
February 20, 2019

Anybody? I'm surely not the only person who has run into this issue ...