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Text and images are missing on PDF exported from InDesign

Community Beginner ,
Aug 07, 2019 Aug 07, 2019

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I have a 24 page doc consisting of basic text and images. Everything looks fine and there are no preflight errors. When I export to PDF the majority of the document is fine and then sporadically from pages 6-11 some text and photos go missing. I  have cleared all preferences, I tried turning texted into outlines, I tried deleting images and exported to see if i could find a bad file. I've got nothing. Ideas?

When I view the exported PDF I get "An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."  I created the PDF and there were no errors.

What it should be:

Screen Shot 2019-08-07 at 8.53.21 AM.png

What is exported:

Screen Shot 2019-08-07 at 8.52.10 AM.png

(Renamed by MOD)

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correct answers 1 Correct answer

Explorer , Aug 07, 2019 Aug 07, 2019

Try saving the file as an idml. Sometimes that can flush out the bad juju.

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Community Expert ,
Sep 05, 2023 Sep 05, 2023

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Hm. Do you have your color management enabled in InDesign?

If the answer is "yes" you should see all the settings and can definitely spot all the differences when you load my joboptions file.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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Community Expert ,
Sep 05, 2023 Sep 05, 2023

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@jaloha22 ,

basically it is this setting here:

 

En_US-PDF-Export-All-PDF-Readers-SimulateOverprint.png

 

To use that InDesign's color management must be enabled.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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Explorer ,
Sep 05, 2023 Sep 05, 2023

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Thank you for posting.

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New Here ,
Dec 09, 2023 Dec 09, 2023

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I just ran into this issue, I created an asset that has the Google and Apple app store logos. When I output the the pdf's, I got the error everyone is familiar with, everything else was fine but the app store logos were missing. After trouble shooting for two days and reading, I had a thought. The app store logo's were vector artwork that I brought in from Illustrator, what if I brought the images in as pixel artwork. I saved them as a .png, brough them into my InDesign file and saved out the PDF with no issues.

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Community Expert ,
Dec 10, 2023 Dec 10, 2023

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And I'll bet the text was white in Illustrator and set to overprint.

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