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Elaine5E3A
Participating Frequently
June 17, 2021
Answered

Text disappears when typing in text box

  • June 17, 2021
  • 146 replies
  • 115536 views

I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
    Correct answer Rocky5D5C

    Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.

    Have you updated?

    146 replies

    Show previous replies
    J
    johng2900620
    Participating Frequently
    July 20, 2021

    I was hoping the M1 version of InDesign would fix the issue but it does not. Very annoying. This happens on all versions of InDesign from 15.0.1 through today's M1 version release 16.3.2. Tech support had me uncheck GPU Performance in prefs and for awhile I couldn't replicate the issue. Now it's back.

    - Mac OS 11.4

    - MacBook Pro M1 2020

    - InDesign 16.3.2

    J
    johng2900620
    Participating Frequently
    July 20, 2021

    I should add that I worked with Apple support on this issue today (and a month ago, and a month before that) as well. Their conclusion is that it is an Adobe issue. While it may be, I have text issues using Apple TextEdit as well, with odd spacing when pasting text requiring the window to be resized to get the spacing to disappear. No solution to that issue either.

    P
    Patric5E0C
    New Participant
    July 19, 2021

    We just downgraded the Version to 16.2 and it works better... maybe they fix that some day but for the time its better then nothing...

    V
    vichanna
    New Participant
    July 19, 2021

    Have just dowloaded ID 16.3.2 on an M1 Mac and guess what - the text still disappears. Have to bring it back in a variety of ways. "Oh don't worry," said some sarcastic response, "just wait until the new version comes out that runs natively on the M1" I waited, and now? Same thing. Hell, it's frustrating. 

      Scully20
      Scully20
      Participating Frequently
      July 19, 2021

      I'm getting used to "hide guides, show guides" every 2 seconds, aren't you??  LOL

       

        J
        jesseingham
        Participating Frequently
        June 22, 2021

        Hi, I've just upgraded to a MacBook Air and reinstalled CC. Now I'm experiencing an issue with text editing, where the text disappears completely or partially, and only reappears when I zoom in or out via the shortcuts cmd- and cmd+

        This isn't a text wrap issue, it's definitely a bug of some kind that I didn't have previously. Help!

          Jeffrey_A_Wright
          Community Manager
          Jeffrey_A_WrightCommunity Manager
          Community Manager
          June 22, 2021

          Jesseingham, which Adobe application or service are you encountering the disappearing text in?  What process did you use to transfer your files to the new MacBook Air?

            J
            jesseingham
            Participating Frequently
            June 22, 2021

            Sorry, should have said – InDesign. I migrated from an external hard-drive back up of my previous MacBook Pro using the migration assistant... 

            Derek Cross
            Derek Cross
            Community Expert
            June 17, 2021

            Which version of InDesign and OS?

            Select the text box and under the Edit menu, select Edit in Story Editor so that you can see if the text is present on the page. If it is, check the size of the font, the leading and colour to see if one or more of these features is causing the text to not appear.

              E
              Elaine5E3AAuthor
              Participating Frequently
              June 17, 2021

              Hi Derek, 

               

              I'm using 

              • Mac OS 11.4
              • Macbook Air M1 2020
              • InDesign 16.2.1

               

              When I opened up story editor, the text is there, but everything is showing right to left, which is very puzzling! I'm wondering if these are related.

              E
              Elaine5E3AAuthor
              Participating Frequently
              June 28, 2021

              Hi there,

               

              Sorry about this inconvience. Please sign for pre-release version here ( https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171 ). 

               

              Once done, please sign out and sign in to Creative Cloud with same ID. You'll see pre-release tab in your Creative Cloud app.

               

              @Elaine5E3A I think you are trying to install the version from Beta tab. That is expired already. Try the installing the app as suggested above.

               

              Let us know if you need any help!

               

              Regards!


              Thank you! I was able to download and launch!

              BobLevine
              BobLevine
              Community Expert
              June 17, 2021
              16.2.1 is not M1 native. 16.3 which is rolling out now should help you here.

              Keep an eye out for it.
                SteveP56
                SteveP56
                Participating Frequently
                August 4, 2021

                I have ID 16.3.2 and I am seeing these problems. I am using a new M1 Mac Mini. Randomly when I add text to a text frame, or reformat text, the text box will show as being empty. Nudging left and right fixes it, but it is clearly an error which Adobe needs to face up to and address. 

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