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Text disappears when typing in text box

Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
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correct answers 2 Correct answers

Adobe Employee , Sep 22, 2021 Sep 22, 2021
Hi All, We're currently investigating this issue. We'd appreciate if you could share the information listed below: 1. Version of the OS & InDesign. 2. Device Information. 3. Whether it happens with GPU Performance enabled/disabled or both. 4. Does resetting TextEdit preferences on macOS help? 4. A sample of the file. 5. Preferences files(You may find the location of these files here). This information would help us assist you accordingly. You can share the information with me over DM. Rega...

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Adobe Employee , Oct 27, 2021 Oct 27, 2021
Hi All, Sorry to hear about your experience. We're still working on the fix however we have observed this workflow shared below has helped on some machines. Could you try these and share your observations: 1. Open FontBook, 2. Select all fonts 3. Right-click and select Validate fonts, 4. Delete the font that was marked as having Issues.  5. Restart InDesign.  Hope this is helpful! Regards, Ashutosh

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Adobe Community Professional ,
Aug 13, 2021 Aug 13, 2021

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Hi Racoon35,

16.4 should still be a prerelease version…

 

Hm. You are not alone:

 

Text layer disappears every time I stop typing. Reappears when I start typing again.
akogan0716, Jul 02, 2021
https://community.adobe.com/t5/indesign/text-layer-disappears-every-time-i-stop-typing-reappears-whe...

 

Other workaround:

Do the keyboard shortcut for Recompose All Stories.

Note: There is no menu item for this.

 

Read this one, it's from 2009, but the keyboard shortcut should still work:

https://creativepro.com/force-text-reflow-when-indesign-forgets-to-flow-the-text/

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Aug 14, 2021 Aug 14, 2021

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Thanks Laubender, I've tried the Beta version and it says it's expired! 

 

and I''m not sure the Recompose all stories worked either... 

 

My problem seems a little different from these. The text doesn't reappear unless I nudge the text box, come off and return to the page, show/hide guides etc. 

 

 

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New Here ,
Aug 14, 2021 Aug 14, 2021

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Perhaps I should also mention that the text often repeats eg.  'Messessages' 🤷🏼‍:female_sign:

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Adobe Community Professional ,
Aug 16, 2021 Aug 16, 2021

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Racoon35 said: "Thanks Laubender, I've tried the Beta version and it says it's expired! "

 

Hm…

Well, there is no beta version, just one in the tab Prerelease with the CC Desktop App.

If you already installed a version from Prerelease do the following:

 

[1] Uninstall that version.

[2] Check for updates in the CC Desktop App.

[3] Restart your machine.

[4] Install the InDesign version that's available at the Prerelease tab in the CC Desktop App

 

Just checked. My 16.4.0.51 is still running. It did not expire.

Hold the Ctrl key (Windows) when invoking "About InDesign" and you'll see the exact version number:

Prerelease-16.4.0.51-FirstLaunch-FansAreRunning.png

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Aug 06, 2021 Aug 06, 2021

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PLEASE!! Is it possible to get this sorted out?! I have tried uninstalling, tried all kinds of settings, and tried to use the Beta test version (but it just said that the beta period was over... or something like that) ... This is seriously slowing down my work!! 

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Adobe Community Professional ,
Aug 06, 2021 Aug 06, 2021

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Go to the Preferences and turn off the GPU performance and see if that helps.

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Community Beginner ,
Aug 06, 2021 Aug 06, 2021

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I tried this ...and for not it seems to have solved to problem 🙂 

 

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Adobe Community Professional ,
Aug 06, 2021 Aug 06, 2021

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You can double-check that your text is still in place by selecting the text box and then choose Edit in Story Editor which is under the Edit menu. 

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New Here ,
Aug 06, 2021 Aug 06, 2021

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J'ai exactement la même chose, mon texte disparait chaque fois que je corrige. J'ai essayé en décochant GPU, cela n'a rien fait ! 

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Adobe Employee ,
Sep 04, 2021 Sep 04, 2021

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Hi All,

 

Sorry to hear about your experience. We have launched Adobe InDesign 16.4 recently with multiple bug fixes and performance improvement.

Please update your app to the latest version. Let us know if you still have any issues. We'll be happy to help.

 

Regards,

Ashutosh

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New Here ,
Aug 10, 2021 Aug 10, 2021

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After installing the latest update of indesign the window displaying the file artwork isn't viewable — the app is open and my desktop shows that the file is open within the app. This issue extends across all versions of 16.3 onwards, if I open 16.2 then it works as usual.

 

 

{Renamed by MOD}

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Adobe Employee ,
Aug 10, 2021 Aug 10, 2021

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Hi there,

 

Sorry to hear about this. Could you please share a few more details like:

  • OS
  • Do you get any errors while opening the file in v16.3? If yes, please share the screenshot.
  • Are you able to see content on a newly created document in v16.3 onwards?
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
  • Does resetting InDesign Preferences (https://helpx.adobe.com/in/indesign/user-guide.html/in/indesign/using/setting-preferences.ug.html) help to resolve the issue?
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Also, you may try re-installing the InDesign by uninstalling it using the Creative Cloud Cleaner tool first and then install it from Creative Cloud again and let us know how it goes.

 

Thanks & Regards,

Anshul Saini

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Adobe Employee ,
Sep 04, 2021 Sep 04, 2021

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Hi All,

 

Sorry to hear about your experience. We have launched Adobe InDesign 16.4 recently with multiple bug fixes and performance improvement.

Please update your app to the latest version. Let us know if you still have any issues. We'll be happy to help.

 

Regards,

Ashutosh

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New Here ,
Sep 24, 2021 Sep 24, 2021

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Hello Adobe Community and Adobe. I too am experiencing this issue (very frustrating) and I am on a new M1 MacBook and have the latest InDesign version (16.4) installed. Working on a copy heavy project for a client and struggling to get through due to this issue… Help. Cheers.

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New Here ,
Sep 24, 2021 Sep 24, 2021

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One thing that seems to fix the issue is to turn off ALL other open Abobe programs (e.g., PSD, AI, etc.) when running InDesign. Not super effecient when you need to utilize multiple programs to complete your project(s).

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Community Beginner ,
Sep 28, 2021 Sep 28, 2021

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16.4 did not fix the bug, lol

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Community Beginner ,
Sep 28, 2021 Sep 28, 2021

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Hi Adobe, I am still having this problem after trying all of the fixes below. I am on the current InDesign Update 16.4. It seems to happen when I copy and paste text from another program like MS Word into InDesign. The text is there initially, but as soon as I type it disappears. I then end up needing to zoom in and out to display it. Every change I make, the text disappears again!!! So extremely frustrating. I don't know what to do... I can see it's not just me?

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Community Beginner ,
Oct 05, 2021 Oct 05, 2021

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I am having the same problem, and I'm to the point where I'm not sure if I can use this program any longer. EVERY TIME I type something, all the text disappears. Then, I have to scroll down the page and back up to make the text reappar. I simply can't get my work done. I reported this problem a month ago, and I was told to upgrade to the latest version, which I did. It fixed the problem for a day, and then it started happening again, although only once in a while. Now it is EVERY TIME! What is Adobe going to do about fixing this problem?

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Community Beginner ,
Oct 05, 2021 Oct 05, 2021

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It's very odd that Adobe hasn't formally acknowledged that this is an issue, or made any progress on it, even though it's been afflicting M1 Mac owners for months. The conditions under which the disappearing text occurs is, by many accounts, quite common and easily replicable.

 

This isn't a randomly occuring problem for users of M1 Macs; it literally happens every single time we edit text, and editing/laying out text is arguably the point of InDesign. This has had a disastrous effect on our daily workflows, of which InDesign is our main tool. Constantly zooming/scrolling/switching viewing modes is not a solution when you're typsetting/editing a 120-page document. This is doubly painful, because we are dutifully paying our subscriptions every month...

 

Adobe: do not be Quark. I was there when Quark got complacent and people switched away to InDesign. I have since purchsed a copy of Affinity Publisher and not only is it more stable and snappier than InDesign at the moment, it is fully optimised for the M1 architecture. A workflow switch would be painful, and I really like using InDesign, but I'm not sure Adobe realises how incredibly broken and unuseable it is right now. InDesign's fundamental raison d'être seems indefinitely kneecapped.

 

Adobe, please make this a priority.

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Community Beginner ,
Oct 15, 2021 Oct 15, 2021

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I have the same problem

OS 11.6

M1 processor

Indesign 16.4

I have this problem now for more than 6 months

 

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Community Beginner ,
Oct 15, 2021 Oct 15, 2021

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One thing I've noticed that helps is when I restart my computer, the text will stop disappearing for a couple of days. I'm not sure what that has to do with anything, but it is effective. I quit out of InDesign, restart my computer and then reopen InDesign. Unfortunately, after two or three days, the text starts disappearing again, and I have to reboot. But, at least I can work!

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New Here ,
Oct 17, 2021 Oct 17, 2021

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I'm having the same problem. Running 16.4 in InDesign. I have the MacBook Pro M1 13inch. It's super frustrating because I cannot edit when my type keeps disappearing. I am hoping a new update will happen soon that will fix this issue??

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Explorer ,
Oct 19, 2021 Oct 19, 2021

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This is ridiculous! Adobe InDesign 16.4 has become unusable for me because any text I add to a document disappears and I must scroll up or down or readjust the textbox to get it to reappear. This has been going on for quite a while and it doesn't seem that Adobe is responding very well to the complaints people have about it. I'm going to have to install an earlier version of InDesign so I can work without this extremely annoying problem. The upgrade to 16.4 certainly hasn't fixed it!

 

Running: MacOs 11.5.2

Macbook Air M1 2020

Indesign 16.4

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Community Beginner ,
Oct 19, 2021 Oct 19, 2021

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I quite agree. It’s almost unbelievable that Adobe’s way of managing this serious problem is to ignore it. Apart from the odd message from a developer, there has been nothing; no acknowledgement of the huge problem this is causing. Ensuring that Indesign is never running alongside any other Adobe programme seems to be a workaround, but it is not a fix. We need to be able to use all the suite together. A I have said previously, and as others have commented, this is what Quark did way back – and it became their undoing.

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New Here ,
Oct 21, 2021 Oct 21, 2021

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I am having the same issue. 

I'm running:

  • Mac OS 11.6
  • Macbook Air M1 2020
  • InDesign 16.4

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