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Elaine5E3A
Participating Frequently
June 17, 2021
Answered

Text disappears when typing in text box

  • June 17, 2021
  • 146 replies
  • 115908 views

I'm getting this issue where when I make any changes to text within a text box, like typing within it, cutting/pasteing, editing, etc. the text disappears. Sometimes it'll come back if I click out of the text box. Sometimes it comes back if I switch between normal and preview mode.

 

It doesn't happen every time, but often enough to be incredibly annoying.

 

I'm running:

  • Mac OS 11.4
  • Macbook Air M1 2020
  • InDesign 16.2.1
    Correct answer Rocky5D5C

    Hi Sarah, updating to 17.2 fixed the text issue for my wife. She hasn't had it happen once since then, so far.

    Have you updated?

    146 replies

    Show previous replies
    A
    Alastair L
    Inspiring
    December 7, 2021

    I'm on Big Sur macOS v11.6.1 on an M1 mac Mini with 8 GB RAM. Constant problem. My workaround is I have shortcuts for View> Normal and View> Preivew and I just flick between them when the text disaapears. Seeing a bunch of other bugs like Text Wrap crashing InDesign on my M1 mini so I have to avoid using it completely because I enver know when it will come back and impact places I've applied Text Wrapping. Not so much an issue for production but slows my deisgn phase down  A L O T. 

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    December 7, 2021

    Recommended RAM is 16GB.

    adama78694864
    adama78694864
    Participating Frequently
    December 7, 2021

    So what about all the people who have less than that on standard 8gb M1 chips? or on older machines? Indesign has historically always worked on less ram than 16gb without issues. 

    gareth8201129
    gareth8201129
    Participant
    December 6, 2021

    Hello...

    Are you guys coming up with a fix for this problem? It is really affecting our work.

    I am on an M1 Mac Mini and it happens all the time wether the GPU performance is enabled or disabled.

    Please fix this soon.

      G
      GardLM
      Participant
      December 3, 2021

      @Ashutosh_Mishra 

      I will be quite frank: It is actually qute amazing and scary that this problem has not been fixed for half a year. What do you think we are paying for? Adobe Indesign basically does not work. Where can I refund?

        J
        jeffhalmos
        Inspiring
        December 3, 2021

        I replied to an email announcing the latest pre-release of 17.0.2 with no mention of this issue. My comment asking if anything was going to be done about the disappearing text was picked up by an Adobe developer and questions were asked almost as though it was a passing curio. 

          G
          GardLM
          Participant
          December 2, 2021

          Hello! This in insane error. It's a crazy expensive product, and simply does not work. When does the fix comes? How can I apply for a refund?

            D
            designer1955
            Inspiring
            December 2, 2021

            we are all curious about that. It is not really cheap huh and this problem is sooo annoying.

              Apropos-NZ
              Apropos-NZ
              Known Participant
              December 1, 2021

              OK, here's what I have tried and so far so good:

              I reinstalled Indesign v16.4 (previous version) and opened up an old document. No disappearing type, yay! So, then I opened up a document that was giving me problems in v17.0.1 and the problem has stopped there also. Can anyone else try that and see if it works for them?

                N
                NicRed
                Participating Frequently
                December 1, 2021

                Why should we go backwards, we have paid to move forward so fix the problem with the latest.

                Still infuriating - come on

                  F
                  Fearless_artist5E5A
                  Participating Frequently
                  December 1, 2021

                  @Ashutosh_Mishra Could I please speak with your supervisor?

                    A
                    AndersMak
                    Participating Frequently
                    December 1, 2021

                    Please Adobe. Find a fix. It's getting impossible to work on longer documents. I loose so much time. I'm almost loosing my sanity over this. This is completely killing the joy of design. Every edit I make I have to zoom in or out or... this is just nuts. Please, fix it. You can do it! I'm sure of it. I am at a point where I'm giving jobs to others people just to reduce the time I have to spend in Indesign. Please. And if you can't fix it, just tell us, at least we know then we can't use Indesign anymore.

                      D
                      designer1955
                      Inspiring
                      December 1, 2021

                      It getting worse by the day. I have a book of 600 pages and it takes me days this way. This is really unacceptable. Indesign cc2021. OS monterey. Imac 2020. PLEASE fix this

                        J
                        jeffhalmos
                        Inspiring
                        December 1, 2021

                        So it's happening on non-M1 Macs?

                          F
                          Fearless_artist5E5A
                          Participating Frequently
                          November 29, 2021
                           
                          Apple in November 2020 released the first Macs with an Arm-based M1 chip, debuting new 2020 13-inch MacBook Pro, MacBook Air, and Mac mini models.
                           
                          …1 year later
                           
                          Adobe in November 2021 has not been able to optimize their software (ie: InDesign) for the M1 chip models.
                           
                           
                            ZELIO
                            ZELIO
                            Participant
                            November 29, 2021

                            i am having the same issue with disappearing type!
                            A week old 14 inch macbook pro,  16GB M1 Pro chip,

                            OSMonterey 12.0

                            Indesign 17.01

                             

                            Zooming in and out works half the time.

                            Also, scrolling pages of a long copy doc is NOT SMOOTH, It's sticky and delayed..
                            I expected more speed, not less

                            kamielk19930890
                            kamielk19930890
                            Participating Frequently
                            November 29, 2021

                            Zelio, Can I ask how many GPU you have?

                             

                            D
                            designer1955
                            Inspiring
                            November 25, 2021

                            Hi i am running Indesign 16.4, Imac 2020, 12.0.1, 3.3 ghz-6 core intel core i5, 8 gb memory. Every time i edit text the text disappears. Scrolling up and down makes it visible again. But i also have that text will crumble. Odd characters appear. Also scroling up and down resolves that. And third, when scrolling through the document, text on some pages is not the right one. Its the text of the page before. So it appears screen rebuilt is not working properly. Also here scrolling up and down or put an extra return in the text makes it okay. This really slows down my production. I cannot trust the screen anymore. When is this going to be fixed?

                            Best Peter

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