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Yahya5C56
Inspiring
March 21, 2022
Answered

The document uses fonts that are currently unavailable on your computer

  • March 21, 2022
  • 2 replies
  • 2585 views

Hi there,

I'm getting this error which I saw a few other posts had, but mine seems to be different because the font is both installed on my computer and indesign.

The font is visible in both, but does not synchronize

This topic has been closed for replies.
Correct answer jmlevy

I just thought the software checks your system and adobe fonts to replace any missing fonts.

If you and your colleague had used Adobe fonts, you would'nt have had any missing fonts message. And if the fonts are installed in your system, InDesign cannot replace them automatically since – even if the name is the same – they are actually different fonts.

2 replies

Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity Expert
Community Expert
March 22, 2022

If this is an older file (maybe from a Mac?*), there may be an internal conflict with the naming structure.

Try replacing the missing fonts with themselves, so it uses the ones installed in your Windows.

If you select one of the missing fonts (e.g. Arial Narrow), and select Replace with, does Arial Narrow:Regular show up in the list? If so, replace it (making sure "Redefine Syles..." is checked.

If this clears the error for that one, keep doing it for the remaining ones.

 

 

*The reason I asked about it being a Mac file, is that Avenir is typically a Mac system font.

 Also: open up More Info so you can see things like the font path and version, etc (bottom)

    Y
    Yahya5C56Author
    Inspiring
    March 22, 2022

    You guess it right again haha

    It's from my coworker, that uses a mac, so I'm guessing that'll cause us some issues with fonts.
    I will replace them manually. I just thought the software checks your system and adobe fonts to replace any missing fonts.

    jmlevy
    Community Expert
    jmlevyCommunity ExpertCorrect answer
    Community Expert
    March 22, 2022

    I just thought the software checks your system and adobe fonts to replace any missing fonts.

    If you and your colleague had used Adobe fonts, you would'nt have had any missing fonts message. And if the fonts are installed in your system, InDesign cannot replace them automatically since – even if the name is the same – they are actually different fonts.

      jmlevy
      Community Expert
      jmlevyCommunity Expert
      Community Expert
      March 21, 2022

      because the font is both installed on my computer and indesign.

      You mean that you have installed the font in your system and also in the InDesign font folder? Maybe that's why InDesign doesn't recognize it. Install the font only in the system and be sure that the version used in your document is the same as the one which is installed.

        Y
        Yahya5C56Author
        Inspiring
        March 22, 2022

        Arial is a stock font for both indesign and windows 10, that's why I'm confused it's not detecting it

         

        Could this be an issue causing it?

         

        jmlevy
        Community Expert
        jmlevyCommunity Expert
        Community Expert
        March 22, 2022

        Your screenshot does not show any Arial font, so I am confused…

        Arial is a stock font for both indesign and windows 10

        There are no fonts for Windows AND for InDesign. Fonts are installed in the system and can be used in applications like InDesign or Word, or… Some fonts can be activated via a cloud solution, but as far as I know, Arial is not part of the Adobe fonts catalog.

         

        So, you have to check in your Windows font folder if Arial is installed (I would be very surprised that it is not the case) and check also if there is not another version in the InDesign font folder (Programs > Adobe > Adobe InDesign > Fonts

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