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The menu to open a new document becomes gray

New Here ,
Sep 12, 2023 Sep 12, 2023

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Schermafbeelding 2023-09-12 om 17.34.52.png

 

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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Can you translate the error message (the text is rasterised)? 

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New Here ,
Sep 12, 2023 Sep 12, 2023

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Cannot handle the request because a modal dialog or alert is active

 

That is what i get when I want to close the programm indesign

 

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Adobe Employee ,
Sep 25, 2023 Sep 25, 2023

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Hi @wimd21842510,

 

Sorry for the delay in response. Please try rebooting your computer once and check if that resolves the issue. If it doesn't, please try the steps shared in this similar discussion and let us know if it works or if you need further assistance.

 

Thanks

Rishabh

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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This means InDesign is waiting for a response from you to a dialog that is hidden behind another window or off your screen.

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