The menu to open a new document becomes gray

[wimd21842510]

[Derek Cross]

Can you translate the error message (the text is rasterised)? 

[wimd21842510]

Cannot handle the request because a modal dialog or alert is active

That is what i get when I want to close the programm indesign

[Rishabh_Tiwari]

Hi @wimd21842510,

Sorry for the delay in response. Please try rebooting your computer once and check if that resolves the issue. If it doesn't, please try the steps shared in this similar discussion and let us know if it works or if you need further assistance.

Thanks

Rishabh

[Peter Spier]

This means InDesign is waiting for a response from you to a dialog that is hidden behind another window or off your screen.