Participant

Question

The "Cannot Place File. Invalid PNG file" bug is BACK in the LATEST RELEASE OF INDESIGN 17.0!!!!!

Forum|Forum|4 years ago
October 28, 2021
6 replies
9646 views

Please can someone get back to me so that I can understand why this is happening when exporting to PDF in the latest version of InDesign 17.0! I reverted to the previous version changed nothing in the InDesign file and it all worked and exported fine?

This topic has been closed for replies.

L

Laubender

Community Expert

Pat @Weekender21432059 said:

"Does anyone from the InDesign Programming Team at Adobe ever look into this forum?"

Well, hardly…

Now that it is clear what exactly can cause the issue (other causes can also apply), best report the bug for InDesign 2022 version 17.3.0 at InDesign UserVoice:

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

But first let's see if we can find a report that fits your issue.

Found one from version InDesign 2020 version 15.0, that was fixed later as version 15.1.1. In the comments some claim it was never fixed. Hm. I also left a comment and some links to this discussion here and voted for a fix:

Cannot place this file. Invalid PNG file
Anonymous, June 17, 2020

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/40686871-cannot-place-this-file-invalid-png-file

Nevertheless, it would be good to write a new report.

Regards,
Uwe Laubender
( Adobe Community Professional )

L

Laubender

Community Expert

Hi Pat,

thank you very much for both videos!

Interesting.

Ok. What really helps is to batch save the PNG files from Fireworks again with PhotoShop.

But that would be counter-productive to your current workflow.

Now its clear that Fireworks 8 ( was that really version 8 in the video? ) added some information on top of the pixel data for some images. And obviously that's the reason why InDesign 17.3.0 cannot place the PNG files. Or has problems with them when one opens a document from 16.4.2 in 17.3.0 that contains the placed PNGs. Interesting also to see that image preview resolution makes a difference here.

Perhaps I can place two of your sample PNGs because my laptop's screen is 1280 x 960 pixels and not 4K and above?

Would it work to place the PNGs if the layout window is small?

To answer this: no, it would not help.

Opened my test document from 16.4.2 in 17.3.0 and see the same issues like you do in your video.

If preview is set to High Quality an error message is issued when I open the document.

If there is low quality or normal quality, there is no issue to open the document.

Apart from that: I was not able to export that document to PDF/X-4. Had this error message:

"Found 1 Problem ( 1 error ) with a background task."

"Export: "file name"

> "File cannot be placed. Invalid PNG file."

And all that, even when the preview is showing all PNG images and the Links panel is all good as well.

No missing linked image. Everything's updated.

Of course the same when preview has changed to High Quality:

And to repeat this for all you lurkers:

No issues at all with the same PNG files with InDesign 16.4.2 on the same Windows 10 machine.

Regards,
Uwe Laubender
( Adobe Community Professional )

W

Weekender21432059

Participating Frequently

Hey Uwe,

Nice work and appreciated.

Does anyone from the InDesign Programming Team at Adobe ever look into this forum?

Thanks!

Pat

L

Laubender

Community Expert

@Weekender21432059 said:

"Having the same issue.

OS - Windows 10 Pro

InDesign Version that works without issue 16.4.2 x64

InDesign Version that throws "Cannot place this file. Invalid PNG file." error is 17.3 x64

…"

Hi @Weekender21432059 ,

can you please share a PNG file sample that is working with InDesign 2021 and does not with InDesign 2022?

I'd like to test a workaround. I'm also on Windows 10 Pro with InDesign 16.4.2 and 17.3.0.

If you cannot share the file in the forum, write me a personal message.

Just click my user name and use the blue message button.

Thanks,
Uwe Laubender
( Adobe Community Professional )

W

Weekender21432059

Participating Frequently

Morning Uwe,

Appreciate the assist. I've attached a small sample.

My solution thus far is to keep using the old version.

Thanks for taking a look.

Pat

W

Weekender21432059

Participating Frequently

I've recorded what I'm seeing between v16 and v17 and how erratic the PNG issue is.

Seems most affected when you go from "Typical Display" to "High Quality Display". These images are 300dpi.

Hope this helps pinpoint the issue.

LINK: https://drive.google.com/file/d/1Oy4yUUGRONntSsBmeRRmomJGMVxUjw6p/view?usp=sharing

Hey Uwe, et al,

I think I've discovered the issue I'm having. Some PNGs work fine and others don't.

The difference is that the ones that work are flattened images and the ones that don't are made up of different elements. See video.

There are workflow reasons why we want to do this (easy to update for our weekly).

InDesign v17+ looks like it wasn't updated to include these specific type PNGs.

That's what I am seeing.

Here is the video > https://drive.google.com/file/d/1rD-drd-AwtLd79NJiq-nemvDy5R3BGOf/view?usp=sharing

[windows 10 pro]

L

Laubender

Community Expert

Hi together,

could you attach one sample PNG file that once worked, but does not export to PDF in InDesign 2022 version 17.0 ?

I'd like to test this on my Windows machine where I have all the latest versions of InDesign installed.

Thanks,
Uwe Laubender

( ACP )

L

Lindenberg24983590fptq

Participating Frequently

Hi all,

I still have this same issue in InDesign 2022, ver 17.3. (Mac OS, ver 12.4).

Every time I open the document with hundreds of PNG's files I get this annoying message. I saved again most of those PNG files with Photoshop 2022, ver 23.4.1, and this message appears again and again.

Kind regards,

Yair

L

Laubender

Community Expert

Hi Yair,

share one PNG file that does not behave and we can see into the issue.

Thanks,
Uwe Laubender
( Adobe Community Professional )

N

NOD21828520mffk

Participant

We are experiencing similar issue with invalid PNG file error when trying to print or export to PDF.

Were you able to resolve this? How did you identify which PNG file(s) was/were invalid?

We have not had issues printing to or exporting to PDF in the past. Is it a bug with the latest version (17.1) of Creative Cloud?

Thanks for any feedback or insight you might have.

Srishti Bali

Community Manager

Hi there,

Sorry to hear about this trouble. I checked on my machine, there are no issues exporting PDFs with PNG files in it. I would request if you could share a few more details to investigate this issue:

Operating System
Is the issue related to a specific document?
Where you are saving the exported files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?

We're here to help!

Regards,

Srishti

D

defaultf946bguz7i0oAuthor

Participant

Hi Srishti,

Thanks for getting back to me, I think the issue seems to be isolated to one particular InDesign Document as I had to export a number of different documents at the time, and only one of five failed.

I can't seem to resolve it though, still getting the same message even after resaving all of the images in Photoshop and updating the linked image files in the InDesign document?

I am currently running Windows 10 Pro and I was saving the PDF exports to a folder on our company One Drive?

Many thanks for your assitance.

Kind regards,

Andy

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