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Thank you all fro your advice.
I really wish the ragged lines being balanced was the issue, but I did not have it turned on.
I am using CS5 and the OS is Windows 7, 64-bit operating system.
In reference to the screen shot the bolded paragraph, for example the second line down there is room for the word 'of' to sit on this 2nd line as I was able to add it to the beginning of the line, but the program is not allowing it to happen. As a consequence I seem to be getting a lot of white wasted space on the right side of both columns.
I also turned on hyphenation but it had not effect on this issue.
I look forward to a solution to this problem, thank you.
Good morning!
Also I do not want all those words being hyphenated as it looks stranger than the original problem so do I just turn hyphenation off?
Of course, the answer to this question is sure, you should do whatever you think looks best.
I have learned that hyphenation is sensitive topic for people—a message sent home when I observed two of my students raising their voices in class as they argued over whether one should or should not use hyphenation on body paragraphs. Witnessing that event taught me that hyphenation falls into the same category as religion and politics—something best not discussed with strangers. Yet, I make a living teaching hyphenation controls in various applications. I long ago chose to simply present the facts, and leave my opinions out of it. So here are the facts:
1.) With Paragraph Composer on, the dictionary set to English: UK and hyphenation on, the right rag is minimized:
2.) With Paragraph Composer on, the dictionary set to English: UK and hyphenation off, the right rag is more prominent:
3.) With Paragraph Composer on, the dictionary set to English: Australian and hyphenation on or off, the right rag is identical to English: UK with hyphenation off:
4.) With Single-Line Composer on, the dictionary set to English: UK and hyphenation on:
5.) With Single-Line Composer on, the dictionary set to English: UK and hyphenation off:
Hopefully by comparing the various combinations of composers and hyphenation settings, you get to pick what you think looks best and then go on and enjoy the rest of your day! 
~~~~~~~~~~~~~~~~~
If you want to learn more about hyphenation and the impact on legibility:
Hyphenation | Butterick’s Practical Typography
BarbBinder wrote
1.) With Paragraph Composer on, the dictionary set to English: UK and hyphenation on, the right rag is minimized:
2.) With Paragraph Composer on, the dictionary set to English: UK and hyphenation off, the right rag is more prominent:
3.) With Paragraph Composer on, the dictionary set to English: Australian and hyphenation on or off, the right rag is identical to English: UK with hyphenation off:
4.) With Single-Line Composer on, the dictionary set to English: UK and hyphenation on:
5.) With Single-Line Composer on, the dictionary set to English: UK and hyphenation off:
opefully by comparing the various combinations of composers and hyphenation settings, you get to pick what you think looks best and then go on and enjoy the rest of your day!~~~~~~~~~~~~~~~~~
If you want to learn more about hyphenation and the impact on legibility:
Hyphenation | Butterick’s Practical Typography
@Erica: how's this?
We are always happy to help, Valerie.
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