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Tools not working in Indesign

Forum|Forum|2 years ago
May 17, 2023
1 reply
496 views

Hello Please help I can't use any of my tools in inDesign, I have the latest version, my mac is up to date. I have deleted the preference files, nothing it working. All tool that comes up is the little hand . . . thanks Clea

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Correct answer HARSHIKA_VERMA

Hi @Clea W,

We are sorry to hear you are having trouble using tools in InDesign. Are you unable to see the tool panels in InDesign, or is it not working?

Could you please share the version of InDesign installed on your machine and the details of your operating system?

Have you tried signing out of Indesign and the Creative Cloud Desktop app, restarting the machine, and then signing back in?

We will try our best to help.

Thanks,

Harshika

HARSHIKA_VERMA

Correct answer

Community Manager

Hi @Clea W,

We are sorry to hear you are having trouble using tools in InDesign. Are you unable to see the tool panels in InDesign, or is it not working?

Could you please share the version of InDesign installed on your machine and the details of your operating system?

Have you tried signing out of Indesign and the Creative Cloud Desktop app, restarting the machine, and then signing back in?

We will try our best to help.

Thanks,

Harshika

Clea WAuthor

Participant

Hello Harshika

Not sure what I did but all is working again. thank you so much for your assistance!

kind regards

Clea

HARSHIKA_VERMA

Community Manager

Awesome. Glad to hear you're able to resolve the issue. Please feel free to reach out to us in the future for any assistance.

We would be happy to help.

Thanks,

Harshika

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