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martin21953943weeq
Participating Frequently
September 30, 2024
Question

Transparency Flattening Option Grayed Out in InDesign 2024 After Upgrading to New Computer

  • September 30, 2024
  • 4 replies
  • 3121 views

I just upgrade to a new computer using same Indesign version (current 2024) . when I try to print, I'm unable to choose the transparency flatener option since it is desactivated... 
When I open the same file on my previous computer using the same version of indesign, I have access to that drop down menu
see attached image 

 

 

<Title renamed by MOD>

 

4 replies

Ben U
Ben U
Participating Frequently
October 1, 2025

I think this option is only available when you set the "Compatibility" (at the top of the export options window) to Acrobat 4 (where transparency MUST be flattened, as v4 doesn't allow for it)

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
October 1, 2025

You are correct but the OP's problem was during printing. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
M
martin21953943weeqAuthor
Participating Frequently
October 1, 2024

Unfortunatly, unchecking the "print as a bitmap" doesn't  solve the problem. 
the flatening preset drop down is still unaccessible

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
October 1, 2024

What emulation is your printer set to? 

The BR-Script3‡ is a Postscript 3. 

David Creamer: Community Expert (ACI and ACE 1995-2023)
    M
    martin21953943weeqAuthor
    Participating Frequently
    October 1, 2024

    Hi Dave, 
    following your post, I have set the printer to BR-Script3. 
    I never played with that setting before. 
    I have deleted the printer and readded it, but the behaviour of InD is the same. I can't have access to that drop down menu.. 

    the reason why that menu is important for me is that is the only way I found to have the right printing quality out of my printer. if I don't select "high quality", I obtain a lower quality of printing. 

    rob day
    Community Expert
    rob dayCommunity Expert
    Community Expert
    September 30, 2024

    Hi @martin21953943weeq , Try unchecking Print as Bitmap.

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    September 30, 2024

    Hi @martin21953943weeq,

     

    I understand how frustrating it is when features are inaccessible after upgrading your computer. Could you please share the version of InDesign you're using and your operating system details? Is this issue happening with just one file or all InDesign files?

     

    Also, ensure your document’s color mode is set to CMYK, as this may affect the transparency flattening option.

     

    Looking forward to your response!

     

    Best,  
    Abhishek Rao

    M
    martin21953943weeqAuthor
    Participating Frequently
    September 30, 2024

    thanks for your quick reply 
    indesign version 19.2 on both computer (old and new ) 
    old computer spec mac book pro 2012 with Catalina OS 
    new computer : macbook pro 2024 with Sonoma 14.6.1

    the document : transparency blend space is CMYK
    document color set to CMYK 
    we open the same document on both computer but that preset is only available on the old computer 

     

    thanks

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