Two-Up Continuous (Cover Page) Appearing as 1 Page Layout When Opened via our site on Chrome

New Here ,
Mar 30, 2022 Mar 30, 2022

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Hello, 

 

I am at a loss trying to figure out why my two page PDF (with cover) is appearing as a 1 page spread when opened via Google Chrome. It opens just fine in Safari though for some reason. I have found that several platforms also openly it improperly. I was told by my IT guy that this is an Adobe Issue that needs to be fixed via the adobe PDF browser/viewing situation. However, if there is something I am missing or an easier fix here within the export settings, please let me know! 

My boss needs this to work on any browser for the client's sake. Thank you!

Here is the live link to the issue I am having: based on your browser it may or may not appear correctly as a 2PG spread. https://www.ilp-inc.com/catalogs-and-flyers/ (then click "Outdoor Catalog")

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Bug , Import and export , Performance , Print , Publish online

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correct answers 1 Correct answer

Adobe Community Professional , Mar 30, 2022 Mar 30, 2022
This is a browser PDF viewer issue, and the inability for some of these viewers to not honor a 2 page spread within the PDF. You could try Publish Online, where a 2 page spread will be honored, and if the viewer needs a PDF, can download.

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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This is a browser PDF viewer issue, and the inability for some of these viewers to not honor a 2 page spread within the PDF. You could try Publish Online, where a 2 page spread will be honored, and if the viewer needs a PDF, can download.

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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Hi Madeleine,

exactly what Jeffrey said.

With e.g. Firefox on Windows 10 you'll have more luck and Two-Up Continous (Cover Page) will be shown exactly as this:

 

OutdoorCatalo-PDF-Viewer-Firefox-Windows-10.PNG

 

Not so with Chrome or the Edge browser on Windows 10:

OutdoorCatalo-PDF-Viewer-Chrome-Windows-10.PNG

OutdoorCatalo-PDF-Viewer-Edge-Windows-10.PNG

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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My boss needs this to work on any browser for the client's sake. Thank you!


By @Madeleine22193658m6ip

 

I'm sorry but your IT guy is wrong. Beyond Acrobat and Reader for desktop there is nothing Adobe can do to control the display of a PDF.

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