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RyanIzokaitis
Inspiring
June 23, 2023
Question

Unable to access Publish Online Dashboard or any previously published links

  • June 23, 2023
  • 1 reply
  • 249 views

MacOS: Montery 12.6, M1 Max

InDesign: v18.3

 

Hey! I'm trying to update an already published file and when I select "Update Existing Document" it is unable to locate the current document as well as any of the other ones i've published previously. (attached TryingToUpdateExistingLink).

 

I then went to check my Publish Online Dashboard and the site is not responding - returning a "DNS_PROBE_FINISHED_NXDOMAIN" message. (attached TryingToGoToDashboard).

 

Now none of the previously published links are working. Is there an issue with the server or something on my end?

 

Any help would be appreciated!

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1 reply

Rene Andritsch
Community Expert
Rene AndritschCommunity Expert
Community Expert
June 26, 2023

Log it also on the InDesign Userforum as a bug to make the engineering team aware of it: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

R
RyanIzokaitisAuthor
Inspiring
June 26, 2023

Thanks for the tip Rene! Seems like everything has been resolved as of this morning - access to the dashboard and all published links are working.

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