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19

Unable to copy/paste Share for Review comments after updating to INDD 18.5

Community Beginner ,
Aug 08, 2023 Aug 08, 2023

Since updating to 18.5 a couple days ago, I can no longer easily replace text in the documents from Share for Review comments. My coworkers place notes to replace text, and when I highlight and press copy, or right click to copy, nothing happens!! Now I have to manually type in their text, or go to my email notifications to copy the text. What gives!

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correct answers 1 Correct answer

Adobe Employee , Jan 31, 2024 Jan 31, 2024

Hi Everyone,

 

Thank you for your patience. We have started releasing InDesign 19.2, and we have fixed this issue since this is done in phases so, once available in your region, feel free to test and update this discussion if you need further assistance. Here is the link to an article with fixed issues in 19.2. 

 

Thanks

Rishabh

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Adobe Employee ,
Jan 31, 2024 Jan 31, 2024

Hi Everyone,

 

Thank you for your patience. We have started releasing InDesign 19.2, and we have fixed this issue since this is done in phases so, once available in your region, feel free to test and update this discussion if you need further assistance. Here is the link to an article with fixed issues in 19.2. 

 

Thanks

Rishabh

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Explorer ,
Jan 31, 2024 Jan 31, 2024

Thank you! Looking forward to testing with the latest release.

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

is this 19.2 version compatible with sonoma?

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Community Expert ,
Sep 06, 2023 Sep 06, 2023

Hi together,

also had issues to copy/paste text from a comment.

It worked somehow after I was able to highlight text in a particular comment.

But the highlighting was not consistent, sometimes only parts of the highlighted text were copied.

Sometimes, when I highlighted all the text from a comment, the highlighting, my text selection suddenly shrank to a couple of words or one word without doing anything with my mouse…

 

I did this with InDesign 18.5. on macOS 12.6.2 on an older Intel iMac.

No screen scaling was done in the OS or in InDesign.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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New Here ,
Oct 06, 2023 Oct 06, 2023

I'm having this issue too and it's 1000% maddening.....please please we need a fix for this ASAP

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New Here ,
Oct 08, 2023 Oct 08, 2023

Completely agree - it's so maddening! Pretty much defeats the purpose of the review link if we can't work from within INDD. Might as well go back to PDF sticky notes!

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Adobe Employee ,
Oct 09, 2023 Oct 09, 2023

Hi @nznellecat @Jay Mielke,

 

Sorry to hear about the trouble. I understand how frustrating this can be. The bug is already logged, and the team is working on it. Meanwhile, you can try to copy it from the browser view. 

 

Thanks
Rishabh

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Community Expert ,
Oct 10, 2023 Oct 10, 2023

Hi @Rishabh_Tiwari ,

thank you for the information, that the team is working on fixing this bug.

I only hope, that there will be a fix with InDesign 2023 and not only with InDesign 2024, that is currently rolled out in phases to the users.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

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Adobe Employee ,
Oct 10, 2023 Oct 10, 2023

Hi @Laubender ,

 

I understand your concern @Laubender I'll add this feedback on the bug. Will update this discussion as soon as I hear from the team.

 

Thanks

Rishabh

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New Here ,
Oct 23, 2023 Oct 23, 2023

This issue has been beyond annoying as someone who uses share and review for publications. I hope that there is a fix to make the Revie

w/Comments more seamless vs. having to copy comments from the browser view.

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New Here ,
Dec 15, 2023 Dec 15, 2023

I am in the same situation.  Please fix asap.  

thank you! 

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New Here ,
Oct 18, 2023 Oct 18, 2023

I'm having this same issue (Mac M1). I'm sticking with 18.3 until this is resolved. This is still a problem in 2024. I'd rather not have to use the web review as my cut and paste option.

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Explorer ,
Oct 20, 2023 Oct 20, 2023

Just a plus 1 here. This is killing my progress on a new edition of a book I'm editing. Please fix asap! Thank you!

 

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Community Beginner ,
Oct 24, 2023 Oct 24, 2023

Another plus one here experiencing this bug. Always fun times with Adobe bugs, the seemingly smallest thing can make a huge disturbance in work flow. Please roll out a fix for this soon.

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

Hi @joehahi,

 

Sorry for the delay. The bug is still open and the team is working on the fix. I'll update this discussion as soon as I hear from the team. 

 

Thanks

Rishabh

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Explorer ,
Oct 30, 2023 Oct 30, 2023

Thank you for the update! 

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Community Beginner ,
Oct 31, 2023 Oct 31, 2023

I have the Same Issue. However, this feature was active a few months ago. Why did you deactivate it? We all need it to continue working in good conditions

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Adobe Employee ,
Nov 01, 2023 Nov 01, 2023

Hi @guénolél20157715,

 

The feature is still available. It's just that there is a bug logged for the issue since it's not working. The team is working on a fix to resolve this. Meanwhile, you can copy the comments from the browser as a workaround. 

Thanks

Rishabh

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Explorer ,
Nov 08, 2023 Nov 08, 2023

Does 19.0.1 fix this issue?

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New Here ,
Nov 27, 2023 Nov 27, 2023

19.0.1 did not fix it on my end.  

The issue is the palettes, Indesign core UI does not accept OS based copy/paste on text fields.  InDesign and MacOS somehow do not agree that functionality on the coments palette/panel.   I'm on an M2 running Sonoma 14.1.1.

 

Adobe, I've been using the Review feature with a new client to lay out some fairly complex (and regulated) Medical Device guides and I suggested this process / method to my client to collate edits from multiple sources and to provide a cloud-ish way to collaborate.   I must admit, I am near the point of embarrasement to have suggested this review.  After doing some research as well, I can't believe it still feels so half-baked after all these years.  I would be delighted to hop on a call with a PM and explain where all the major issues are and hopefully help the team deliver a significant improvement. I mean, it is marginally better than a Red sharpie on printed proofs.   Excuse the directness but this feature is so frustrating.

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Community Beginner ,
Nov 28, 2023 Nov 28, 2023

Four months and several updates later, we are still experiencing this burdensome bug. I encouraged and taught all of my customers to use this feature and can now explain that we need to change our way of cloud-based cooperation again ?! This is just embarrassing! The sudden lack of the possibility to copy/paste text from the comments renders the review function completely useless and needs to be fixed ASAP. Instead, adobe focuses on releasing one questionable AI feature after the other. Adobe definitely needs to check its priorities instead of turning the software into a feature-overloaded kindergarten. 

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New Here ,
Dec 12, 2023 Dec 12, 2023

Count me in! I am having the same frustrating issue. I cannot copy and paste updated edits from my client. ADOBE PLEASE FIX THIS!!!!

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Adobe Employee ,
Dec 14, 2023 Dec 14, 2023

Hi @Jacqueline_STRONGFitness,

 

I am so sorry for the delay in resolution. The team is working on the fix and you'll surely see improvement in future releases. I am keeping a track of this bug and will update this discussion as soon as I hear from them.

 

Thanks

Rishabh

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New Here ,
Dec 14, 2023 Dec 14, 2023

Just words and no action, months in. Scripted replies aren’t fun. This is a big problem, you don’t just wait to hear from them, please go higher in the hierarchy if necessary, this isn't how things should be working.

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Adobe Employee ,
Dec 15, 2023 Dec 15, 2023

Hi @ergeygutsko,

 

I am so sorry for the delay. I understand this has been pending for some time. I have already shared these sentiments on the bug. I don't have an exact time frame but the fix would available soon.

Thanks
Rishabh

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