Participating Frequently

Answered

Unable to copy/paste Share for Review comments after updating to INDD 18.5

Forum|Forum|2 years ago
August 8, 2023
21 replies
6599 views

Since updating to 18.5 a couple days ago, I can no longer easily replace text in the documents from Share for Review comments. My coworkers place notes to replace text, and when I highlight and press copy, or right click to copy, nothing happens!! Now I have to manually type in their text, or go to my email notifications to copy the text. What gives!

Bug

Correct answer Rishabh_Tiwari

Yup. Still waiting. I have a 350 page book revision we are waiting on until this gets fixed because the time overhead isn't worth it.

Hi Everyone,

Thank you for your patience. We have started releasing InDesign 19.2, and we have fixed this issue since this is done in phases so, once available in your region, feel free to test and update this discussion if you need further assistance. Here is the link to an article with fixed issues in 19.2.

Thanks

Rishabh

S

Seashell67

Participant

Is this issue ever going to be fixed. I'm unable to upgrade my OS or CC software version. As I'm doing translations for documents it is extremely difficult and almost useless using Review at all. Even if I could increase the size of the text in the Review area would be helpful as I'm resigned to the fact I have to rekey all the text in from scratch. Is there some way I can increase the size of the font in the Review window??

J

Juur

Known Participant

Same problem here still not fixed in the latest InDesign! Very annoying!

P

photo_mac

Participant

Hi Juur. Right mouse click copy/paste still not working but try keyboard shortcuts command c and v. that worked for me despite edit menu commands greyed out initially.

J

Juur

Known Participant

Unfortunately it doesn't work on Mac Sonoma 14.3. Cmd V just produces an alert sound, but the content of the selection is not copied to the clipboard. The only workaround that I've found that doesn't involve retyping the comments manually is to copy them from the e-mails that the cloud has sent me for each comment. I know, pretty insane, but still better than retyping them and possibly adding more typos to the copy.

P

Philip280003462okg

Participant

I have same issue.

J

jaimeh45605389

Participant

I wish they would resolve this because it is pointless to try to use the feature in my workflow. Maybe if they would dedicate some time to improving InDesign instead of going overboard with AI people would be happy. I need this for my workflow and couldn't care less about creating a cat flying in space!

Rishabh_Tiwari

Legend

Hi @jaimeh45605389,

We understand your concern and let me assure you that we have already shared the feedback with the team. The fix of this bug is already in development and you'll surely see improvement in future releases.

Thanks
Rishabh

M

michaelg61294644

Participant

This has been going on for months now. Please can you tell us exactly when will we 'see improvements' to this?

Jacqueline_STRONGFitnessAuthor

Participating Frequently

In addition to this feature still not working properly after 4 months, now when viewing my layouts, resolved comments will sporadically reappear on my layout. I have to keep opening the review panel filters and deselecting the resolved comments, over and over and over. Sometimes it highlights text that has been resolved and causes me to delete text by accident. This should also be looked at.

A

Anne26929736ab8e

Participant

This is happening to me too. It also scrolls down to the bottom of the list of comments periodically. It's very frustrating to scroll up through pages of comments each time this happens. The filter button also does not work consistently and suddenly comments from other users appear in my filtered results that are suppose to be from a singular user. Please add a feature to hide comments or file somewhere (vs. just resolve) for comments that you're not ready to address, but don't want them lost in a sea of comments.

Rishabh_Tiwari

Legend

Hi Anne26929736ab8e,

Sorry to hear about the trouble. Will it be possible for you to share a small video of the issue along with the version of InDesign & OS. We'll try our best to assist you.

Thanks
Rishabh

C

caren@carenhackman.com

Participant

Count me in! I am having the same frustrating issue. I cannot copy and paste updated edits from my client. ADOBE PLEASE FIX THIS!!!!

Rishabh_Tiwari

Legend

Hi @Jacqueline_STRONGFitness,

I am so sorry for the delay in resolution. The team is working on the fix and you'll surely see improvement in future releases. I am keeping a track of this bug and will update this discussion as soon as I hear from them.

Thanks

Rishabh

D

Dynamic_Light5EEA

Participant

Just words and no action, months in. Scripted replies aren’t fun. This is a big problem, you don’t just wait to hear from them, please go higher in the hierarchy if necessary, this isn't how things should be working.

Friedrichter

Participating Frequently

Four months and several updates later, we are still experiencing this burdensome bug. I encouraged and taught all of my customers to use this feature and can now explain that we need to change our way of cloud-based cooperation again ?! This is just embarrassing! The sudden lack of the possibility to copy/paste text from the comments renders the review function completely useless and needs to be fixed ASAP. Instead, adobe focuses on releasing one questionable AI feature after the other. Adobe definitely needs to check its priorities instead of turning the software into a feature-overloaded kindergarten.

guénolél20157715

Participating Frequently

I have the Same Issue. However, this feature was active a few months ago. Why did you deactivate it? We all need it to continue working in good conditions

Rishabh_Tiwari

Legend

Hi @guénolél20157715,

The feature is still available. It's just that there is a bug logged for the issue since it's not working. The team is working on a fix to resolve this. Meanwhile, you can copy the comments from the browser as a workaround.

Thanks

Rishabh

S

skivvie

Participating Frequently

Does 19.0.1 fix this issue?

J

joehahi

Known Participant

Another plus one here experiencing this bug. Always fun times with Adobe bugs, the seemingly smallest thing can make a huge disturbance in work flow. Please roll out a fix for this soon.