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Participant
September 16, 2024
Answered

Unable to Download PDF from InDesign Publish Online - "Bad Error" Message Appears

  • September 16, 2024
  • 1 reply
  • 1038 views

Hi there, I've tried re-publishing an Indesign file online and every time I try to download the PDF it gives me a message that says "bad error."

 

 

<Title renamed by MOD>

This topic has been closed for replies.
Correct answer Eugene Tyson

Are there any special characters in your file name? Try just plain text in the file name then try publish online.

1 reply

Community Expert
September 17, 2024

Have you tried a different browser? 
Have you tried on a different computer?

 

Very hard to know what is happening - can you share the link to where it's published?

 

Thanks

Participant
September 17, 2024

Hi Eugene! 

 

Yes, I've tried a different browser, same issue. When you try to download it says "Bad Request."

Several people on different computers are experiencing the same issue. 

 

Here's the link to the file: https://indd.adobe.com/view/c8aa7a2f-9751-4bcb-aa12-d1c55a2a9eb4

 

Thanks!

Participant
September 18, 2024

Are there any special characters in your file name? Try just plain text in the file name then try publish online.


It worked! The file name originally had "[Digital]" in the title. Thank you!