• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to Download PDF from InDesign Publish Online - "Bad Error" Message Appears

Community Beginner ,
Sep 16, 2024 Sep 16, 2024

Copy link to clipboard

Copied

Hi there, I've tried re-publishing an Indesign file online and every time I try to download the PDF it gives me a message that says "bad error."

 

 

<Title renamed by MOD>

TOPICS
Bug , Publish online

Views

211

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 17, 2024 Sep 17, 2024

Are there any special characters in your file name? Try just plain text in the file name then try publish online.

Votes

Translate

Translate
Community Expert ,
Sep 16, 2024 Sep 16, 2024

Copy link to clipboard

Copied

Have you tried a different browser? 
Have you tried on a different computer?

 

Very hard to know what is happening - can you share the link to where it's published?

 

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

Hi Eugene! 

 

Yes, I've tried a different browser, same issue. When you try to download it says "Bad Request."

Several people on different computers are experiencing the same issue. 

 

Here's the link to the file: https://indd.adobe.com/view/c8aa7a2f-9751-4bcb-aa12-d1c55a2a9eb4

 

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

Are there any special characters in your file name? Try just plain text in the file name then try publish online.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 17, 2024 Sep 17, 2024

Copy link to clipboard

Copied

It worked! The file name originally had "[Digital]" in the title. Thank you! 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 18, 2024 Sep 18, 2024

Copy link to clipboard

Copied

LATEST

No problem anytime 

quote

It worked! The file name originally had "[Digital]" in the title. Thank you! 


By @Mariah5CEC

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines