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Unable to Download PDF from InDesign Publish Online - "Bad Error" Message Appears

Community Beginner ,
Sep 16, 2024 Sep 16, 2024

Hi there, I've tried re-publishing an Indesign file online and every time I try to download the PDF it gives me a message that says "bad error."

 

 

<Title renamed by MOD>

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Bug , Publish online
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correct answers 1 Correct answer

Community Expert , Sep 17, 2024 Sep 17, 2024

Are there any special characters in your file name? Try just plain text in the file name then try publish online.

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Community Expert ,
Sep 16, 2024 Sep 16, 2024

Have you tried a different browser? 
Have you tried on a different computer?

 

Very hard to know what is happening - can you share the link to where it's published?

 

Thanks

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Community Beginner ,
Sep 17, 2024 Sep 17, 2024

Hi Eugene! 

 

Yes, I've tried a different browser, same issue. When you try to download it says "Bad Request."

Several people on different computers are experiencing the same issue. 

 

Here's the link to the file: https://indd.adobe.com/view/c8aa7a2f-9751-4bcb-aa12-d1c55a2a9eb4

 

Thanks!

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

Are there any special characters in your file name? Try just plain text in the file name then try publish online.

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Community Beginner ,
Sep 17, 2024 Sep 17, 2024

It worked! The file name originally had "[Digital]" in the title. Thank you! 

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Community Expert ,
Sep 18, 2024 Sep 18, 2024
LATEST

No problem anytime 

quote

It worked! The file name originally had "[Digital]" in the title. Thank you! 


By @Mariah5CEC

 

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