Skip to main content
D
Divi15
Participant
July 5, 2022
Answered

Unable to install InDesign

  • July 5, 2022
  • 4 replies
  • 1597 views

My Indesign setup is not not installing after download...I have downloading thrice

 

<Title renamed by moderator>

 

 

Correct answer Rishabh_Tiwari

Hi @Divi15 ,

 

We're so sorry to hear about the trouble. In addition to the suggestions shared above, if you're getting any errors while installing, please try the steps shared here https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html 

 

Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

4 replies

G
gurram_7204
Participant
April 12, 2025

how to install indesign 

 

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
April 12, 2025

Please start a new discussion with full details of your system and any issues you have. Your question is far too open-ended to answer.

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    July 12, 2022

    Hi @Divi15 ,

     

    We're so sorry to hear about the trouble. In addition to the suggestions shared above, if you're getting any errors while installing, please try the steps shared here https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html 

     

    Feel free to reach out if you need any further assistance.

     

    Regards

    Rishabh

    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    July 12, 2022

    What is happening? Is your computer able to run InDesign (presumedly the latest version)?

    As @BobLevine mentioned, you should download and install the Creative Cloud app--don't bother downloading any other apps directly. Once you install the CC app and log in with your Adobe account, you can install InDesign through the CC app.

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    July 5, 2022

    I'm not sure what you're referring to but the proper method for installation is through the Creative Cloud desktop app.

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      July 12, 2022

      Hi @Divi15,

       

      We would like to follow up on your issue. Are you still experiencing the issue? Could you please share the error message while you're trying to install InDesign? From where you're trying to install InDesign.

       

      Please feel free to update the discussion if you need further assistance from us.

       

      We would be happy to help.

       

      Thanks,

      Harshika

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices