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Unable to Open Indesign Documents in Indesign

New Here ,
Aug 04, 2022 Aug 04, 2022

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Whwn I try to open an Indesign document in Indesign (2020, 2021, or 2022) I get a popup window saying:Cannot open the file [... .indd].  Adobe Indesgn may not support the file formt, a plug-in that supports the file formt may be missing, or the file may be open in another application,

The file defiitely is NOT open in another application.  What can I do?

 

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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This is normally due to a plugin dependency. Were these documents created in house or by someone else?

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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You can try to change the extension to .idml (InDesign Markup Language) and see if it opens. That format strips out all third-party plugin dependencies.

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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Changing the extension, unfortunately, won't magically turn it into an IDML file.

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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We've done this several times in the past and it's worked. We have a plugin dependency for Agility that we sometimes need to circumvent.

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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Not sure what it is you're remembering but it wasn't renaming an INDD file to IDML. It's just not possible.

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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I stand corrected - we have a Markzware plugin that converted the files.

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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That explains it. You had me starting to wonder. 🙂

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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Is the file stored in a Dropbox, Onedrive or other cloud service folder? If so, make sure it's not cloud-only.

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Community Expert ,
Aug 04, 2022 Aug 04, 2022

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Idlck file present?

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