• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Unable to Open Indesign Documents in Indesign

New Here ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

Whwn I try to open an Indesign document in Indesign (2020, 2021, or 2022) I get a popup window saying:Cannot open the file [... .indd].  Adobe Indesgn may not support the file formt, a plug-in that supports the file formt may be missing, or the file may be open in another application,

The file defiitely is NOT open in another application.  What can I do?

 

TOPICS
Bug

Views

120

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

This is normally due to a plugin dependency. Were these documents created in house or by someone else?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

You can try to change the extension to .idml (InDesign Markup Language) and see if it opens. That format strips out all third-party plugin dependencies.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

Changing the extension, unfortunately, won't magically turn it into an IDML file.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

We've done this several times in the past and it's worked. We have a plugin dependency for Agility that we sometimes need to circumvent.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

Not sure what it is you're remembering but it wasn't renaming an INDD file to IDML. It's just not possible.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

I stand corrected - we have a Markzware plugin that converted the files.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

That explains it. You had me starting to wonder. 🙂

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

Is the file stored in a Dropbox, Onedrive or other cloud service folder? If so, make sure it's not cloud-only.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 04, 2022 Aug 04, 2022

Copy link to clipboard

Copied

LATEST

Idlck file present?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines