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Hi
Unable to publish a document in ePub / HTML / Publish to the Web.
Trying to advertise online using InDesign CC 2021 v16.0,
And receives an error message (Figure 4)
1. Click on:
digital publishing> publish online> And receives an error message <error # 503f: an unknown error occurred. retry after some time.
Unable to publish a document in ePub / HTML / Publish to the Web.
I will ask for help or a solution
Thanks
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Which version of InDesign and OS?
Assuming you have some basic knowledge of producing documents with InDesign, try the InDesign Publish Online feature.
To find out how more how to use InDesign (and create ePubs and Publish Online documents) have a look at the excellent online video tutorials at https://www.linkedin.com/learning/subscription/topics?trk=sem_src.go-pa_c.ggl-lil-sem-b2c-brand-dr-e... you can get 30 days free access.
And return to this friendly forum with specific questions.
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It does not help solve the problem
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To successfully produce HTML documents from InDesign you need the third-party plug-in in5 (at extra cost).
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This information is not correct. You can successfully produce html documents from indesign using publish online which is included free via you adobe CC subscription.
jonathan
[moderator]
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Try log out of creative cloud app and log back in.
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Is there a free plugin without watermarks of HTML / post online which can integrate well with InDesign CC 2021 v16.0
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What do you mean you want to advertise online with it?
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I want to post a flyer and it does not give me using InDesign CC 2021 v16.0.
So I was told there is a third party plugin but it costs money.
That's my problem
Unable to publish a document in ePub / HTML / Publish to the Web.
Trying to advertise online using InDesign CC 2021 v16.0,
And receives an error message (Figure 4)
1. Click on:
digital publishing> publish online> And receives an error message <error # 503f: an unknown error occurred. retry after some time.
Unable to publish a document in ePub / HTML / Publish to the Web.
I will ask for help or a solution
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you are correct, been offered to buy somethign totally different is not the correct answer. You are here because the product itself is workign correctly.
I don't know what you have goign on with your file. But how about starting with removing whatever bugs are in the file by saving it to a .idml file?
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Hi
Why should I buy an external supplement
Come at a time when InDesign CC 2021 v16.0 should give the answer.
I do not understand the answer
"But how about starting with removing whatever bugs are in the file by saving it to a .idml file?" 'Can I please elaborate further.
But why am I getting the 503 error message
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Go to file, export, choose .Idml .
Now open that file, save it as indesign file, and now try to publish online.
What happens when you do that?
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I think there's some confusiion in this matter because the OP didn't state clearly what his issue was, listing his issues with several different workflows. The animation he posted can easily be enabled in Publish Online
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But I get an error message
I do do animation but after I run Publish Online I get a 503f error message
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Have a look at some of these suggestions: https://helpx.adobe.com/uk/indesign/kb/upload-error-publishing-indesign-document.html
I just made this sample: https://indd.adobe.com/view/76027651-7065-4158-950f-bbd8b6840121
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Can you clarify that you have logged out of Creative Cloud app and logged back in? This is a thread on this same issue, posted originally in 2019: https://community.adobe.com/t5/indesign/publish-online-quot-error-503f-quot/td-p/10482133.
Once you have logged in and out of your Creative Cloud app (not just InDesign), can you create a new document, put any old object on it, and see if you can publish it with Publish Online? This would help determine if the problem is with this specific document or not.
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I am attaching a video of the problem
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Diane Burns has produced an excellent step-by-step online video tutorial on producing InDesign Publish Online documents (you can get 30-days free access): https://www.linkedin.com/learning/indesign-publish-online-2?trk=learning-serp_learning_search-card&u...
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Why I say pay for a plugin, when InDesign CC 2021 should do it. The problem is that I get a 503f error message
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The InDesign plug-in I mentioned earlier was because in your first post you stated words to the effect you wanted to publish to, amongst other formats, HTML
Having untangled (I think) your enquiry, it seems you want to produce a document using InDesign's Publish Online. The format for this is HTML5 hosted on Adobe servers. If this is want you want to do then have a look at the link to the tutorial I posted.
If not please clearly explain what digital format you want to produce.
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We are trying to help you with your 503f error. There is some confusion, but it will help if you focus on the advice given for the 503f error, rather than the advice to get a plug-in, which we have established is not the answer for you. Notice that many different people are trying to help, and sometimes advice will be different or wrong. That's life.
You have been given two very specific pieces of advice, things to try.
"Try log out of creative cloud app and log back in."
"how about starting with removing whatever bugs are in the file by saving it to a .idml file"
We need to hear from you that you tried each of these things, and what the effect is, before we can suggest anything else. So, please let us know.
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Let's try and troubleshoot your problem. Create a brand new InDesign document, add a little bit of text and maybe drop in an image, and click the share button and choose Publish Online. Does it work? If so, there could be an issue with the file. You could try what recommended and save the file as an .idml file (InDesign Markup) and then try re-opening that .idml and try it again. Not having access to your file, it's hard to say what's going on. Trying the above recommendations can help us narrow down the issue. Also, in addition to Publish online, you can try File > Export and choose HTML, or FXL to see if you get the same error.
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Nothing works
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"Nothing works" is a very unhelpful reply. Please list what you tried, exactly, and what happens. We cannot move forward with your problem if you are not detailed. Please remember we are not Adobe staff, we are all volunteers and we cannot see what is happening on your screen.
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Hi
I am attaching a video to show them what the problem is, to get a solution to the problem.
Cannot post online.
Win 10 pro 64 bit operating system
InDesign CC 2021 v16.0