Urgent help needed! Indesign won't download

Forum|Forum|11 months ago
April 1, 2025
2 replies
366 views

I need indesign for an assignment in uni and for some reason creative cloud says my device isn't compatible. I checked the terms and my macbook is up to date and I have storage and everything. How can I fix this problem quickly?

How to

Abhishek Rao

Community Manager

Hi @maryam_qutob1063,

If Creative Cloud says your device isn’t compatible, it might be due to a system requirement mismatch. Could you check if your MacBook meets the requirements listed here? InDesign System Requirements.

If everything looks good on your end, let me know your macOS version and MacBook model and other specifications. Looking forward to your update.

^

Abhishek

M

maryam_qutob1063Author

Participant

I've checked the system requirements and my macbook air is uodated till MacOS Sonoma so it should work. The macbook itself is a MacOS catalina.

leo.r

Community Expert

I've checked the system requirements and my macbook air is uodated till MacOS Sonoma so it should work. The macbook itself is a MacOS catalina.
By @maryam_qutob1063