User Interface Scaling Causes Crash in Indesign 19 2024 version on windows 11 machine

[Harvey289420872u4b]

Hi all, 

Similar issue but with PC: 

Using Windows 11, intel i7 13700

RTX 4060 

Indesign/ Illustrator/ Interface appears fuzzy and grainy and cant figure out the issue either

<Title renamed by moderator>

[HARSHIKA_VERMA]

Hi @Harvey289420872u4b,

Thank you for reaching out, and sorry for the trouble. We are unable to reproduce the issue at our end. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator & InDesign?

Let us know if that helps. We'll be happy to assist you further.

Thanks,

Harshika

[Harvey289420872u4b]

Hi!

After reading through another set of comments on various posts I seem to have corrected the issue!
Simply by selecting my monitor as ‘my main display’
Now it’s crisp.

Funny little bug but very interesting