User Interface Scaling Causes Crash in Indesign 19 2024 version on windows 11 machine

Forum|Forum|2 years ago
October 12, 2023
1 reply
233 views

Hi all,

Similar issue but with PC:

Using Windows 11, intel i7 13700

RTX 4060

Indesign/ Illustrator/ Interface appears fuzzy and grainy and cant figure out the issue either

Performance

This topic has been closed for replies.

HARSHIKA_VERMA

Community Manager

Hi @Harvey289420872u4b,

Thank you for reaching out, and sorry for the trouble. We are unable to reproduce the issue at our end. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator & InDesign?

Let us know if that helps. We'll be happy to assist you further.

Thanks,

Harshika

H

Harvey289420872u4bAuthor

Participant

Hi!

After reading through another set of comments on various posts I seem to have corrected the issue!
Simply by selecting my monitor as ‘my main display’
Now it’s crisp.

Funny little bug but very interesting

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