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Participating Frequently
December 1, 2022
Question

Value for money?

  • December 1, 2022
  • 12 replies
  • 7697 views

Hi

 

First time posting here, I think.

 

I use InDesign for a small community magazine that returns all profits to the community. We were battering on using CS6 (and doing very well) on a PC that was about ten years old. It worked perfectly until an involuntary Windows upgrade gave us the dreaded blue screen of death. We managed to save most of the data files we used (some we had backed up, others we hadn't) but the machine was pretty much fried - we simply bit the bullet and bought a new Dell. Couldn't find the disks for CS6 so thought it was time we upgraded to CC.

 

First disappointment was the cost. According to the ads we'd be able to pay a cut-back price for just InDesign, Photoshop and Illustrator (maybe Acrobat, but using Reader is probably enough for us) but were quite shocked to find it would cost us slightly more for those three alone than it would for the whole package, most of which we don't need. That was allayed slightly by the cut-price Black Friday deal we found but there's still a bad taste in the mouth. 

 

Second disappointment is the performance of InDesign. So far, in the four weeks I've been using it, we have a continual problem with text frames going blank when characters or words are highlighted. This can quite easily be resolved by moving the frame handle and dropping it back into place - but that's not the point. Not only is it a real irritation - not to mention a distraction - but why is this happening on top-flight software on a brand-new machine? (Please don't give me the old Mac vs PC argument. I spent all my professional career using ID on both Macs and PCs and found there was little difference in the performance of either.) A glance through the discussion boards tells me that this seems to be a problem that has existed for some time, yet obviously hasn't been resolved.

 

There is also a bizarre issue of page numbers not displaying on pages that have a tint-panel background. Doesn't matter what I do, they just don't show. Again - why is something so rudimentary such a problem?

I may be a dinosaur to many of you here but I spent a long time working on software that was three or four versions behind the latest release, simply because it was tried and tested and could be relied upon to be dependable in network-based systems that were seriously deadline-oriented. The problem with text displays alone would have had our office flooded with Adobe reps dedicated to soving the problem, which shows you how big a company it was.

 

But I'm not in that world any longer and Adobe's dedication to the user seems to have ebbed away, somewhat. We still have deadlines, though and if we don't make them we still have printer's bills to cover. This doesn't inspire confidence or make me feel that I, as a user, particularly matter.

 

Which brings me to my question:

 

Where is the value for money in what we have? I've found the CS6 disks and could go back to that version - except that we've signed up to CC for a year, so that's not an option yet. But these niggling problems just make me feel that there will be others that I haven't come across yet, but which might seriously affect production at a crucial time.

 

This CC package may be ideal for a large agency with multiple users - in fact, I'm sure that's what it's aimed at. But we are spending a lot of money (for us, anyway) just for access to software that doesn't seem to work properly. Where is the thought for the smaller user who might struggle to find the resources to pay that kind of money? Are we not wanted on board? 

 

It doesn't feel like it. Convince me I'm wrong. 

12 replies

Park Street Printers
Known Participant
December 6, 2022

I've been using CC since it was released. I use it for both my day job and my home studio work. Two separate licenses. While I'm not wild about paying $80 a month, I can understand the reasoning for this business model. I don't like that I only have access to the software for as long as my subscription is current, but it makes sense.

My big complaints have to do with Adobe failing to address obvious problems and limitations with their software. For instance, I do not see why Illustrator and InDesign aren't multithreaded. I've had a multiple cpu/core system since early 2001. In Windows, why don't we have GPU acceleration in InDesign? Those two performance issues comprise most of the time I have to spend waiting for Illustrator or InDesign to actually do something. The computer should be waiting for me to do something, not the other way around. It seems that Adobe just doesn't care.

At least CC will run on a toaster. It's just too bad that there isn't much of a performance improvement for having comparatively great hardware...

Anyway, I have to add that it seems odd that someone who has been using InDesign for so long has had such problems with using layers and master (ahem!) parent pages. Maybe Microsoft Publisher would be a better fit? (I did not mean that as an insult.)

Community Expert
December 6, 2022

GPU performance on windows is being looked at. I trun it off on the Mac. And see no difference.

 

Multithreading is used in some cases. But not necessary for a lot of tasks.

 

What are your computer specs?

And by waiting, what do you mean? 

Park Street Printers
Known Participant
December 6, 2022

By waiting, I mean that I will try to apply an effect, or even just move a graphical element in InDesign and it will take sometimes several seconds for anything to happen. Illustrator is worse when making complex graphics and using the shape builder.

Participating Frequently
December 3, 2022

Thank you for this - if it's a wrist-slap I deserve, then I'm happy to hold my hands up and accept it. But I'm still quite puzzled. I do understand the principles of layering and I promise you that I tried every possible permutation of stacking (without actually creating layers) without success. It didn't work then but now it does. It must have been me who got it wrong - I just don't see how.


My workaround was to pull the tint frame up short, Override All Parent Page Items on that page and Bring To Front the page no frame. I got my page number and no-one was any the wiser. I don’t understand why that was necessary, though. I've used this kind of layout many times in the past and it has never given me a problem before. Tbh, I'm not sure if I ever fully realised the master page goes on top of the document - again, because I've never had a reason to query it. But if that's the case, why is there an option to Bring To Front/Send To Back on the master page? Does it not interact with the layering of the document itself?


No-one mentioned my other problem - the blanking of text frames when either highlighting text or inserting a cursor. This is, in fact, far more irritating. There's no rhyme or reason to it happening - I click in a frame, it sometimes goes blank. The only remedy is to refresh the screen - except that Shift-F5 does nothing. I have to hold a frame handle momentarily and drop it back into place. It's not a debilitating issue for any work I'm doing, but it is quite irritating to have to deal with. Is all this liable to be a problem with the software? Do I need to download it again or something?


I’m not going to backtrack on anything I said earlier – I still believe much of what Adobe does to be unnecessary. But InDesign is still a joy to use and produces great results.


Thanks for your help – feel free to excoriate me. Again.

Community Expert
December 3, 2022

No problem. It happens to everyone. Send to back etc on parent pages is only for on parent pages. I know it's a puzzle and is obvious to people doing it years, but I can see how it's confusing. We were all there once.

 

Your issue on blanking. That's far more puzzling... 

 

Here's what I would try

 

 

 

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

Next

 

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

Next

 

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

 

 

 

Participating Frequently
December 2, 2022

Hi

 

Thanks for the replies. I’m posting here because it’s easier (and quicker!) than replying individually. Hope everyone’s OK with this.

 

Firstly, thanks for the replies – it’s gratifying to see so many of you take the time to answer. I note the respondents ranged for the Ultra-Pro-Adobe-Must-Not-Be-Criticised to the, shall we say, rather more measured and considered responses. Which is another way of saying that some people agreed with me while others didn’t. That’s fine – I like a debate.

 

I had to laugh, though, when someone claimed that not following the subscription model would ‘undercut the sustaining revenue for development’. I think that when you’re talking about a company that made almost five billion dollars in profit last year, development revenue is less of an expense than might be supposed. I suspect most of that goes on trying to find reasons why users ought to think the newest, tweaked version is better than the last.

 

But the concept itself is a little disingenuous. The core purpose of InDesign hasn’t really changed since it was first introduced. If I remember rightly (and like others here, I am also in my sixties and semi-retired), its initial selling point was to provide a dependable system of print production that would seamlessly integrate with other Adobe products such as Photoshop and Illustrator. In reality, its purpose seemed to be to cut the legs from under Quark Xpress which was, until then, the industry production standard. After all, why not? It’s a dog-eat-dog world and Quark had done exactly the same thing to Aldus Pagemaker (which I think Adobe bought?) a few years previously. Adobe made their intentions even more obvious by incorporating a palette of Quark keyboard shortcuts that made the transition so much smoother. I think I still use them, in fact.

 

Having said that, no one who used ID could fail to be impressed by it. Since then, though, newer versions don’t seem to have progressed to a startling extent. They certainly look sleeker and there are additional output modes, such as epub, but many of the advances seem to be self-perpetuating – in other words, modifications to keep up with the modifications in the other Adobe software. Are there any real advances in InDesign’s core purpose of creating layouts onscreen that will translate either to print or the web? Please correct me if I’m wrong (as if you won’t…) but it doesn’t seem like it to me.

It was also interesting to see that the responses centred around the rights (or wrongs) of the subscription model, with few mentions of the irritating tiny issues I’ve had. Also of the assumptions made about my background. FYI I’m neither a weekend dabbler or newsletter creator – in fact, I produce a full-colour A4 magazine of anything between 96-130 pages each month. I’m utilising the skills learned over several very enjoyable decades with the big boys to create something that helps my adopted community. I love doing it – it keeps me active and it keeps me sane. Like anyone in my line of work would do, I utilise shortcuts in my production routine to ease my workflow but it’s still quite pressured. Pretty much how I like it, really.

 

(I don’t know if this still makes a difference but I’m using a brand-new Dell Vostro, btw, with an intel Core i5 processor. 500GB hard drive, 350GB free space. 16GB RAM. Windows 11 Pro. One of my in-laws has a dealership and sourced this for us. Runs great, actually.)

 

The people who gave me well-meaning advice on layering – thank you, but I’ve been doing this too long now not to know that a colour panel goes under everything else on the page. You weren’t to know, though, so I appreciate you taking the time to explain it. It did, however, make me check whether the non-display of page nos was a glitch caused by using transferred page files from CS6. But when I created new ones I found the same issue exists, even when I Apply Parent to a page. I get around it by simply dropping the page nos in manually. I really shouldn’t need to, though – not for this money.

The people who think CC is really cheap – I’m glad you’re so successful that you hardly need to worry about such outlays. But not everyone is like you and I think it’s a pity that scant regard is paid to users like us.

 

Those who mentioned Affinity Publisher – thank you very much. When this deal is done, AP might be the answer as far as we’re concerned. I had no idea it even existed, but it certainly looks interesting. I’ll quite probably buy a copy in the New Year and run the two side by side to see how it performs. (Apparently it does produce PDFs, by the way, in v2. If I can get a PDF, I can get a magazine. Whoopee.)

 

To those who were a bit scathing about using old versions of software – I presume that, sooner or later, Adobe will pull the plug on CS6 and pretty much deactivate it online. The tide of time creeps on and I think anything up to CS4 is now dead – is that right? But surely a standalone machine with no internet connection will avoid authentication servers entirely and be able to run CS6 ad infinitum? Create a pdf, put it onto a stick and then move it to a machine that has access to Dropbox.

This is what I meant about built-in obsolescence – as someone said, software will run as long as there are machines to run it on and, if the features of an earlier version are all I need, why would I suddenly pay a monthly fee to do exactly the same thing? That smacks of extortion, tbh.

 

This reply won’t satisfy everyone, I know. I don’t particularly blame Adobe for what they’re doing – just for pitching their prices at the top end of the market and dismissing the smaller users who genuinely needed them. After all, what alternative did they have? And again, as someone said – the answer to that is Affinity Publisher. But once people go there, they may not come back.

 

Please come back to me - I'm interested to know what you think.

 

Thanks for your help.

Community Expert
December 2, 2022
quote

however, make me check whether the non-display of page nos was a glitch caused by using transferred page files from CS6. But when I created new ones I found the same issue exists, even when I Apply Parent to a page. I get around it by simply dropping the page nos in manually. I really shouldn’t need to, though – not for this money.

 


By @Zebideedoodah

Please forget the line 'not for this money' - it's irrelevant to your issue.

You're doing something wrong. That's the answer. And you are fixing it the wrong way.

Can you please supply a sample file where the page numbers are not working. This is not normal behaviour.

 

quote

But surely a standalone machine with no internet connection will avoid authentication servers entirely and be able to run CS6 ad infinitum? Create a pdf, put it onto a stick and then move it to a machine that has access to Dropbox.

This is what I meant about built-in obsolescence – as someone said, software will run as long as there are machines to run it on and, if the features of an earlier version are all I need, why would I suddenly pay a monthly fee to do exactly the same thing? That smacks of extortion, tbh.

 

 

Thanks for your help.


By @Zebideedoodah

 

Yes, nothing stopping you installing on a computer with no internet connection. 

If you create a PDF and put it on to a stick - then move it to a machine with DropBox - yes, no problem doing that. 

 

But - eventually CS6 won't work with Windows 11/12 etc. 

 

Why would you pay a monthy fee to do the same thing?

You might ask your readers of the magazine the same thing - they can find the same information online. 

Why would they buy your magazine if they can get the content for 'free'. 

In the same vain, your magazine 'smacks of extortion' - we can apply that logic to everything in life.

Why would people pay to advertise in your Magazine when they can target adverts through social media channels for cheaper and reach a much wider audience? 

 

If that's how you feel, then nobody should buy magazines, support the publishing industry, buy adverts. You can get it for cheaper elsewhere (legally too).

 

And in that vein - if everyone took your attitude - everyone would stay on CS6 - and Adobe would have collapsed as no new money was coming in. 

 

-------------

Besides that - the old adage about piracy - the software was often pirated by many people - even lately a clothing line (a big one) were caught using pirated copies of Photoshop. 

 

At the end of the day - you can keep using CS6.

And if the subscrition model isn't good for  you then use something else.

If you can't afford it - move on.

 

Quark is still available at a standalone price.

Affinity is a low price. (I've tested it and missing a lot of long document features that Quark and Adobe have had for years).

 

Scribus is free. 

GIMP is a free photoshop alternative.

Inkscape is a free Illustrator Alternative.

Obviously limited being open source (in some regards).

 

Talk to the people making the magazine.

Is 60 odd quid a month going to break the bank?

 

Do you have 6 adverts in the magazine? Increase the price by €10 for each.

Sorted, you're paid for. 

 

If you don't want to pay €60 a month for the leading software on the planet, then move on.

Nobody is forcing you to use Adobe software.

 

But this is an Adobe forum - so we will encourage you to keep going. 

If you don't - then best of luck.

Community Expert
December 2, 2022

I'd just like to add too - it is far better for everyone to be working on the same version of the software then going back to different versions.

If something happened to you and you couldn't work on the files anymore they'd hand the files to someone else. And opening the CS6 document in a newer version of InDesign could inadvertently cause changes to the document that may not be noticeable to the untrained eye.

 

Plus, with each new version of the softtware - new lines of code are added, and they are not always backward compatible.

For instance, if a company want to send you an InDesign file that they created to insert into the document - that's all they have. They don't know what to do with it.

You opent that in CS6 and things like Endnotes, or Span Columns will be lost and you'd never know, because those features didn't exist in CS6.

 

And the other side of things, Adobe did keep CS1-CS6 updated and people were on different versions - and keep 6 versions of the software up to date and compatible with each other just was no longer viable. 

 

They moved to a subscription model. Everyone is updated to and has access to the latest features.

 

Personally I don't upgrade to the new version of any software for at least 6 months. 

 

That's all my 2 cents on the matter.

Frans v.d. Geest
Community Expert
Community Expert
December 1, 2022

Affinity Publisher would be perfect for you!

Robert at ID-Tasker
Legend
December 1, 2022

No offence and just as a joke 😉

 

I'm pretty sure your organisation is spending more every month on a toilet paper - which literally goes down the drain 😉

 

James Gifford—NitroPress
Legend
December 1, 2022

Again, not to be harsh, but... do you produce your magazine for free? No? Then simply consider the CC cost to be a necessary and worthwhile part of your production cost, instead of the slightly unrealistic idea that software is an amortized asset. Very little quality or pro software is sold on the "one and done" plan any more... not even MS Office or QuickBooks.

 

What you get for that continuing cost is continual updates, both for new features and for bugfixes/patches etc. Those of us who remember the purchase/paid update days and no two shops, printer or providers being at quite the same software version never look back with nostalgia from this era of "everyone in step, everyone updated, all the time."

 

I'd wager $30-50 a month is among the very minor costs in your production budget. View it that way instead as of "wasted money."

 

As for the problems you're experiencing, most seem to be from not accommodating the functional changes in ID over the last decade — some things simply work differently, such as layered objects on Parent pages. You can and will work out these glitches in your work routine. And, if you're smart, you will spend time reviewing all the new and changed features, and likely find that you can streamline your workflow, improve your layouts and in the end, improve the quality of your production. Money well spent over laboring along with a tool designed in 2008 or so. 🙂

 

Frans v.d. Geest
Community Expert
Community Expert
December 1, 2022

>There is also a bizarre issue of page numbers not displaying on pages that have a tint-panel background. Doesn't matter what I do, they just don't show. Again - why is something so rudimentary such a problem?

 

Use Layers and keep everything on the Parent (Master) page on the top layer, put anything on the page itself on layers below that 😉 Very, very easy.

 

Legend
December 1, 2022

Is your organization a registered 501(c)3? If so, you may be eligible for a discount.

Participating Frequently
December 2, 2022

I will look into this - thank you!

Robert at ID-Tasker
Legend
December 1, 2022

Maybe find someone who will rent CC from you and keep using CS6?

 

You can install CC on two PCs at the same time - as long as the same program isn't used on both PCs at the same time... so someone else can use your ID CC when you'll be using ID CS6 + PS CC...

 

Peter Spier
Community Expert
Community Expert
December 1, 2022

Well, I'm in the other camp.

I'm retired now and can easily understand how it's really hard to justify the expense of an annual subscription if you aren't making money with the software, especially if you don't need the features that have been added to inDesign since CS6 (though the price is pretty good if you are using three or four programs on a regular basis).

I continue to run CS6 on Windows 10, and I think there are still users running it on Windows 11, though not everyone has great success (I've had no insurmountable problems, myself). The downside is there are no patches publicly available so you need to find the updated program files elsewhere (I copied mine from an old Win7 system and overwrote the program folder after installing on Windows 10) and the only tech support you are likely to find is from a few users here.

I tend to agree with you that Adobe has written off the small shop and amateur user market.

Community Expert
December 1, 2022

I agree.