Vcard QR Code not recognized

Forum|Forum|11 months ago
May 2, 2025
1 reply
724 views

I created a QR code in InDesign for a client using the Business Card template and slapped it on the project and sent a proof. I was then told that the iPhone couldn't recognize it and on Android it "looked all weird". I scanned it myself from the screen and got the same results.

Has this InDesign feature become obsolete or something? My phones have the latest software updates so i don't see why it can't recognize a simple vcard.... this technology has been around for over a decade.

Bug

Mike Witherell

Community Expert

What version of InDesign are you running? As I recall, a recent version of InDesign improved the function of QR code generation.

Mike Witherell

S

Stab2kAuthor

Inspiring

20.3.1

I didn't notice any improvements. I Understand Adobe keeps pushing us to use Adobe Express to generate QR codes but all you can do is make a link to a website code. Lame.

Brad @ Roaring Mouse

Community Expert

Hi there! I've the same issue. The Business Card QR code is not working.

I've all the recent versions (InDesign + IOS).

I was able to scan this without issue on my iPhone. I also decoded the code and it's a properly-formatted version 3.0 vCard with nothing of note that would cause issues.

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