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Z
Ziska_R
Participant
April 29, 2024
Question

Verpackte Indesign-Dateien lassen sich nicht mehr öffnen

  • April 29, 2024
  • 3 replies
  • 1997 views

Nach dem Speichern auf einer externen Festplatte lässt sich die Indesign-Datei nicht mehr öffnen - Fehlermeldung «Datei konnte nicht gefunden werden». Die Dokumente wurden ordentlich verpackt und zwecks Archivierung auf einer Festplatte gespeichert (2020). 
Es lassen sich jeweils JPG, PNG und PSD-Dateien welche drin sind, öffnen, PDF und Indd.-Dateien nicht.
Was kann das sein?

This topic has been closed for replies.

3 replies

Robert at ID-Tasker
Robert at ID-Tasker
Legend
May 27, 2024

@Ziska_R

 

Were you (A) packaging DIRECTLY to the external drive - or did you (B) saved package locally and then copied it to your external drive?

 

If (A) - you probably disconnected it too early, before system finished flushing cache to the external drive... 

 

Someone reported similar problem few months ago. 

 

Z
Ziska Rodoni
Participating Frequently
May 27, 2024

Hi Robert

I can't exactly remember how I've saved those files but that could be a reason you're right. 

D
Daniel Steiger
Inspiring
April 30, 2024

Wenn Du das Indesign-Dokument wieder zurück auf Deine Festplatte kopierst (z.B. auf den Schreibtisch), kann Indesign dann die Datei wieder korrekt öffnen?

In welchem Dateisystem ist die Festplatte formatiert?

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
April 30, 2024

I already asked them to copy it locally and see if it works. 

 

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
April 30, 2024

Is that folder zipped?

If it is zipped you probably can't open the InDesign file cos you can't write into a zipped folder.

Unzip the folder then try again.

 

If that's not it - make sure you have Read Write Permissions for the folder

Is it located on a server? Do you have permissions?
Can you copy it locally?

INDesign creates a hidden file called a idlk that locks the file to prevent others opening - if it can't write this temporary hidden file it might not open.

Just a guess.

 

Can you try a few of these suggestsions and let us know if it worked - or if you have any more details for  us?

Z
Ziska Rodoni
Participating Frequently
April 30, 2024

Hi Eugene

Thanks for your answer! No, it's not zipped and I've tried to open it on other Macs but it still won't open. If i try to open it directly from the server it says "Dokument konnte nicht gefunden werden", if I copy it to my desktop, it says "...notwendige Zusatzmodule fehlen oder die Datei ist in einer anderen Anwendung geöffnet". I have all the permissions to read and write. I use Creative Cloud by the way.

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