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Version19.0: glyph colour changes when exporting document to pdf

Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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Hello,

since updating to v19.0 there are three specific glyphs that change colour and font when exporting the document to pdf. Font: Segoe UI Emoji, Unicodes: 1F170, 1F171, 1F17F. In InDesigns the glyphs are shown as in a dark grey (see figure 1), that's the way it's supposed to look. When I export the document to pdf those glyphs are suddenly pink and blue (see figure 2). I have notived that there's a different font in InDesign with the same unicodes which shows the glyphs in pink and blue. However that is not the font I assigned to the glyphs in InDesign. I installed the older version 18.5 again and there a no more problems. So there's probably a bug in v19.0. Does someone know what I could do to handle this or is this something Adobe needs to resolve?

Figure 1_InDesign.png  Figure 2_PDF.png

 

Thanks!

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Bug , Import and export

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Adobe Employee ,
Oct 26, 2023 Oct 26, 2023

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Hi @Maren33184996xr66,

 

Sorry to hear about the trouble. Please try the suggestions shared in this similar discussion, and if this doesn't work, please confirm the version of the Operating system and if it is happening with a specific file or multiple files.

 

Thanks

Rishabh

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Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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Hi @Rishabh_Tiwari,

thanks for your reply. Unfortunately the suggestions in the shared discussions didn't really help. I didn't use any special colours in InDesign and haven't changed the settings since opening the document in the older version.

My operating system is Windows 11 and the problem occurs with multiple files. My colleague (same operating system) tried it as well with the same outcome.

 

Thanks,

Maren

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Community Expert ,
Oct 27, 2023 Oct 27, 2023

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Do you have this problem only in ONE specific document - or a new / blank document have the same problem? 

 

Can you share a sample document?

 

▒►ID-Tasker - most powerful tool ever created for InDesign◄▒

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I have this problem in multiple existing documents. I just started a new document with the same glyphs and still have the same problem. I attached a test document (indd & pdf).

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New Here ,
Oct 30, 2023 Oct 30, 2023

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My coworkers and I are noticing the same with the Segoe UI Emoji font. We would like to have a way to control whether the font exports to PDF in color or not. Like Maren said, this started occuring last week with the v19.0 update.

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