›verzerrte‹ Anzeige mit ›gebrochenen‹ Linien und Rändern

[vergem]

Hallo allerseits,

es geht um ein ›Darstellungsproblem‹ mit InDesign: Vor etwa anderthalb Monaten habe ich einen neuen Rechner (Win 11 Home; 64-Bit-Betriebssystem, x64-basierter Prozessor; AMD Ryzen 9 7900X 12-Core Processor 4.70 GHz; Grafikkarten: AMD Radeon (TM) Graphics, NVIDIA GeForce RTX 4060) installiert. Die Adobe CreativeCloud-Programme laufen einwandfrei, nur ›verrutschen‹ oder ›brechen‹ bei InDesign (20.0.1) immer wieder die Ränder oder Linien. Sie laufen nicht mehr durch, sondern sind unterbrochen. Anhand des angehängten Bildes/screenshots wird hoffentlich deutlich, was ich meine; rechts und links des Satzspiegels sind die Grundlinien gebrochen. Wenn ich die Anzeige aktualisiere, indem ich etwa in die Darstellung hinein- oder herauszoome, bauen sie sich wieder normal auf. Nach einigen Sekunden ›verrutschen‹ die Linien aber wieder, z.B. wenn eine neue Graphik eingefügt wird. Mit der Hardware meines Rechners, z.B. der Grafikkarte, kann es eigentlich nicht liegen, da das System wegen des Problems schon einmal neu aufgesetzt wurde und alle anderen Programme tadellos laufen. Auch die Treiber der Grafikkarte und des Bildschirms sind aktuell. Kann es an dem gut zehn Jahre alten Monitor (Dell UltraSharp U2515H) liegen, oder gibt es in InDesign eine Möglichkeit, den ›Umgang‹ mit der Grafikkarte ›einzustellen‹?

Mit bestem Gruß

Jürgen

[Anshul_Saini]

Hi @vergem,

Thank you for reaching out and providing detailed information about the issue. It sounds like a display rendering problem, which can sometimes be related to graphics settings.

To help investigate further, could you confirm a few details for us?

1. What is the display resolution and refresh rate you’re using on your Dell UltraSharp U2515H?

2. Are you using an HDMI, DisplayPort, or Type-C cable to connect your monitor?

Additionally, please check your monitor’s on-screen display (OSD) menu for any settings related to tearing, FreeSync, G-Sync, VRR control, or black frame insertion. Try turning these settings on or off to see if that helps with the issue.

These details will help us narrow down the potential causes of the issue and find the best solution.

Looking forward to hearing from you!

Best regards,

Anshul Saini

[vergem]

Hello Anshul Saini,

thanks for the response and the questions.

1. The display resolution is 2540 × 1440 and the refresh rate 6 ms

2. The display and computer are connected to each other via HDMI.

3. The settings on the monitor had no influence on the display in InDesign.

After some searching, I have now found the solution. The problem had nothing to do with the graphics card or the display, but with the ›user interface scaling‹ setting in the preferences. The slider was set to ›small‹, but the user interface was not supposed to be scaled. Once this was set, i.e. the slider was in the centre, the problem disappeared and the display of the lines remained stable. There were no more distortions or breaks.

(Das Problem hatte nichts mit der Grafikkarte oder dem Monitor zu tun, sondern mit der Einstellung ›Benutzeroberfläche skalieren‹ in den Voreinstellungen. Dort war der Regler auf ›klein‹ gestellt, aber die Benutzeroberfläche sollte nicht skaliert werden. Nachdem das eingestellt war, also der Regler in der Mitte stand, war das Problem verschwunden und die Anzeige der Linien blieb stabil. Es gab keine Verzerrungen und Brüche mehr.)

Best regards

Jürgen

[Abhishek Rao]

Hi @vergem,

Thank you for updating us! We're glad to hear you identified the solution. Adjusting the User Interface Scaling slider to the center was a great troubleshooting step.

If you have further questions or need assistance, feel free to reach out. We're here to help! 😊

Best,
Abhishek Rao

[vergem]

Hello Abhishek,

thanks for the feedback. In fact, I still have two questions related to problem:

1. What resolution does a monitor need for InDesign so that the slider in the 'Scale user interface' setting can be set to 'small'?

2. There used to be a 'CPU Performance' section in the preferences. I can no longer find it in the current version. Where is the setting hidden?

Regards

Jürgen

[Abhishek Rao]

Hi @vergem,

Thank you for your follow-up questions! I’m happy to help clarify these for you.

InDesign allows you to set the User Interface Scaling slider to 'small' for higher resolution displays (typically 1920x1080 or above), where the UI elements might appear too large. However, if you are using an ultra-high-definition monitor, such as a 4K display, you may notice better results by setting the slider in the center or to 'large' for optimal clarity and usability. Ultimately, it's about finding a balance that suits your screen resolution and personal preference.

You're right! In InDesign 2025, the "Performance" section has indeed been streamlined, and the older "CPU Performance" settings have been removed. The new version no longer includes a dedicated section for tweaking CPU or GPU performance as previous versions did.

Instead, performance optimization in InDesign 2025 relies more on the system's hardware and software optimizations, including GPU acceleration and display scaling settings that are automatically adjusted based on your machine's capabilities.

Let me know if you have more questions or need further assistance!

Best,
Abhishek Rao

[vergem]

Hello Abhishek,

thank you very much for the comprehensive information. I currently have no further questions. However, I now know where to go if I have any problems.

With best regards

Jürgen