Video does not play after exporting it to pdf using InDesign

Explorer ,
Jul 24, 2022 Jul 24, 2022

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Hi, recently I added a short video to my project in InDesign MP4 H.264. Then Exported it to a interactive pdf and video does not work. Still it work in InDesign but when I Export to pdf and try to open it shows green line. What is the problem? To open it I use Adobe Acrobat DC.

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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Video in PDFs is always dicey. Is it essential you use PDF? Publish Online would be a much better option. Try publishing it using Publish Online and see what happens, anyway, as a troubleshooting step. 

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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Here are some great examples of Publish Online interactive projects. Lots of video! 😉

http://bit.ly/PubOnCollection

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Explorer ,
Jul 25, 2022 Jul 25, 2022

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Hi thanks for your reply. I need my video to work in pdf as a file. Is there any alternatives? Is someone from Adobe to help me with the topic? Regards

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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Adobe will tell you the same thing that Diane did above, Videos no longer work in PDF. 

Check it out here: https://community.adobe.com/t5/acrobat-discussions/native-video-playback-with-regards-to-end-of-life...

 

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