/t5/indesign-discussions/videos-not-working-in-interactive-pdfs-i-created-with-indesign/td-p/12836552Mar 25, 2022
Mar 25, 2022
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Hello, Some added videos do not appear in interactive PDFs. Some only show sound waves. Users run it with Adobe Acrobat DC. Versions are not too old. Anyone know why it's not working? Many thanks in advance for the help.
/t5/indesign-discussions/videos-not-working-in-interactive-pdfs-i-created-with-indesign/m-p/12836563#M470744Mar 25, 2022
Mar 25, 2022
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You can't successfully distribute Interactive PDFs with videos now that Flash is obsolete. One solution would be to add a hyperlink in your PDF to an external site, such as a YouTube video. Alternatively, use InDesign's Publish Online or FXL ePub instead.
Thank you very much for your answer! Customers don't want to run videos on Adobe server. Therefore, I cannot publish online. In addition, we preferred interactive PDF so that everyone can access it easily. Epub doesn't work for everyone, does it?
Nothing works for everyone but PDF is the worst choice you can make. If you absolutely have to do this, add the video using Acrobat and instruct all recipients to use Acrobat or Reader to view it. You'll need to be sure they have their multimedia preferences set up properly.
You can, but every user has to set the Preferences in Adobe Acrobat to use the native system (like Quicktime) player. Then mp4 will play just fine. It is a real misunderstanding that video can not be played in PDF now tha Flash is gone.
That said: how to make sure every user sets that preference? I would not use iPDF anymore, use a website, fxl ePub or Publish online.
Thank you very much for your answer! I am preparing a user manual. I can explain the preferences on one page. Preferences => Multimedia (legacy) Would it be enough to replace Preferred Media Player? Any other settings you recommend?
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