Videos not working in interactive pdfs I created with Indesign

Forum|Forum|3 years ago
March 25, 2022
2 replies
10438 views

Hello,
Some added videos do not appear in interactive PDFs. Some only show sound waves. Users run it with Adobe Acrobat DC. Versions are not too old. Anyone know why it's not working? Many thanks in advance for the help.

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Derek Cross

Community Expert

The other option to consider is to use in5, an InDesign plugin (at extra cost) it creates documents in HTML5 format.

https://ajarproductions.com

Frans v.d. Geest

Community Expert

Yes, but expensive. In that case Publish online or fxl ePub can also be used, but I believe the point of the OP was that it had to be PDF...

Derek Cross

Community Expert

You can't successfully distribute Interactive PDFs with videos now that Flash is obsolete. One solution would be to add a hyperlink in your PDF to an external site, such as a YouTube video.
Alternatively, use InDesign's Publish Online or FXL ePub instead.

T

TugceYilmazAuthor

Participant

Thank you very much for your answer! Customers don't want to run videos on Adobe server. Therefore, I cannot publish online. In addition, we preferred interactive PDF so that everyone can access it easily. Epub doesn't work for everyone, does it?

BobLevine

Community Expert

Nothing works for everyone but PDF is the worst choice you can make. If you absolutely have to do this, add the video using Acrobat and instruct all recipients to use Acrobat or Reader to view it. You'll need to be sure they have their multimedia preferences set up properly.

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