Videos not working in interactive pdfs I created with Indesign

Forum|Forum|3 years ago
March 25, 2022
2 replies
10438 views

Hello,
Some added videos do not appear in interactive PDFs. Some only show sound waves. Users run it with Adobe Acrobat DC. Versions are not too old. Anyone know why it's not working? Many thanks in advance for the help.

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Derek Cross

Community Expert

The other option to consider is to use in5, an InDesign plugin (at extra cost) it creates documents in HTML5 format.

https://ajarproductions.com

Frans v.d. Geest

Community Expert

Yes, but expensive. In that case Publish online or fxl ePub can also be used, but I believe the point of the OP was that it had to be PDF...

Derek Cross

Community Expert

You can't successfully distribute Interactive PDFs with videos now that Flash is obsolete. One solution would be to add a hyperlink in your PDF to an external site, such as a YouTube video.
Alternatively, use InDesign's Publish Online or FXL ePub instead.

Frans v.d. Geest

Community Expert

You can, but every user has to set the Preferences in Adobe Acrobat to use the native system (like Quicktime) player. Then mp4 will play just fine. It is a real misunderstanding that video can not be played in PDF now tha Flash is gone.

That said: how to make sure every user sets that preference? I would not use iPDF anymore, use a website, fxl ePub or Publish online.

T

TugceYilmazAuthor

Participant

Thank you very much for your answer! I am preparing a user manual. I can explain the preferences on one page. Preferences => Multimedia (legacy) Would it be enough to replace Preferred Media Player? Any other settings you recommend?

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