Participant

Answered

What is AIGPUSniffer?

Forum|Forum|10 years ago
October 24, 2015
13 replies
284081 views

Can anyone explain what AIGPUSniffer is, and why it launches briefly whenever I open an InDesign CC 2015 file? See attached dock screenshot. It's only open for a second or two, and makes the screen flash. I can see threads connecting it to Bridge, which I'm not using (or have installed). Please advice.

aigpusniffer

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Correct answer bulentkiyiskan

I found the solution in Apple forum:

AIGPUSniffer quit Unexpectedly |Official Apple Support Communities

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phynlyph

Participant

“go to Bridge preferences and make sure the file type association for .ait and .ai are for Illustrator and not AIGPUSniffer“

i love Apple... but some of their practices and system settings seem to change on their own. Could be adobe though. Apples GPU or lack of GPU usage options blow my mind... hope this helps someone.

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Doctor D Pickle

Participating Frequently

I would like to call out Adobe for NOT answering this while the Apple forums did answer it. I've found Adobe's customer service has seriously degraded w/ pleas for help in forums often met w/ derision, disbelief and gaslighting by obvious shills. Not a good way to run a biz. Great way to run a monopoly.

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1Mollybird

Known Participant

I just updated to Mojave last night on a new iMAC and I was wondering what on earth an AIGPU Sniffer even is??? I've never experienced this before. This afternoon I had Photoshop 2018 and Illustrator and InDesign all open and then this weird thing showed up in my menu bar and I don't know what to do with it. What is it for? What does it do? Can I just take it out of the menu bar? I'm confused.

akizisis

Participant

I got this today with the last version of Adobe Premiere CC

"AIGPUSniffer" interrupted restart.

To continue the restart, quit "AIGPUSniffer"

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cherih51677531

Participant

I got this message today. CC has been dragging and ID was stuck. I got this when I tried to reboot. I thought it was a virus at first.

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LinsGraphics

Participant

Did anyone ever find out the answer to this sniffer application that begins to launch when you launch Indesign CC 2015? I hate feeling like my computer is being violated...

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marcramananarivo

Participant

Hi, I have the same problem but with adobe Illustrator CC 2015 , I don't know why, but it's the first

BobLevine

Community Expert

If you've got an Illustrator problem, you'll get a lot more help in the Illustrator forum.

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BlaydRunner001

Participant

I'm pretty confident that the AIGPUSniffer is simply a small app that takes a look at your onboard graphics processor to see if it's compatible with performance features introduced in 2014 for some Windows computers and 2015 for both Windows and Mac platforms. The following Adobe Illustrator support link has a more detailed explanation: GPU Performance

bulentkiyiskanCorrect answer

Participant

I found the solution in Apple forum:

AIGPUSniffer quit Unexpectedly |Official Apple Support Communities

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Test Screen Name

Legend

I don't know why it runs or whether it makes things slow. But here is some speculation. Video drivers are notoriously buggy, and apps used to crash a lot when trying to use video functions; with GPU support we are now pushing these video drivers harder than ever.

I speculate ste that a GPU sniffer is a sacrificial app that tries each GPU function in turn, doing the things the Adobe app might do later. If the sniffer app crashes no great harm is done, and this will cause the Adobe app to avoid the GPU when the app itself might crash.

Conveivably there are video driver bugs that cayse the app or sniffer to go to sleep a long time. Problems with the sniffer are better than problems with the app anyway. All speculation remember.

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SlobodanElectro

Participant

I think that answer is a wise one. I was going to comment that the sniffer should make memo of the system that Illustrator is running on like in the .ini file or the registry, how ever that works, that it doesn't have to run each and every time.

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soronery

Participant

I also have this issue that after startup it can take 20 minutes for indesign and illustrator to load and they are very choppy and laggy for a while then everything runs fine. AA the original poster mentions, this started happening about 6 months ago after an update. I also find the AIGPUsniffer opens up when opening indesign.

When I start in safe mode, the applications open fine and there is no lag, so I presume the AIGPUsniffer is some kind of extension that affects performance.

I am currently in a chat with their tech team about this issue (have been for some time) and will post any resolution I get.

I found the only way to stop the slow loading and lag was to delete the entire OOBE folder from application support, but this only works once and the problem returns on the next startup.

Hopefully I'll find out a fix from Adobe soon.

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Ham1000

Inspiring

I have the same problem on a previously reasonably speedy iMac. About 12 months ago it suddenly started taking an age to start up. I now log in and then walk away for 10 minutes waiting for it to do whatever on earth it's doing! Have done my best to sort this out with the power of internet searches and forums, but no luck. Will definitely be looking into the OOBE folder...

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DerrylS

Participating Frequently

I do not disagree with the processor speed and am aware of the preloading of ID, but the deterioration in load time happened about 6 months ago (check my posts on here about the problem) which would indicate a software change causing the longer load time for me. CC also totally hogs all resources when I start up the computer and I can not do anything for several minutes until CC finishes whatever it does. I never was happy when Adobe went to CC with the monthly fee and as time goes on I dislike it more and more from the almost monthly problems I continue to experience with CC (check my posts on here about the problems that either require deleting files or they mysteriously self-correct).

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DerrylS

Participating Frequently

Perhaps sniffer is not to be within the ID code, but my testing proves sniffer is activated.

If I clear the recents menu and open PS, sniffer does not show in the recents menu. If I do the same with Illustrator, sniffer will show. After again clearing the recent menu, I opened Acrobat Pro but sniffer was not opened. If I then clear the menu and open ID, sniffer shows in the recents menu.

I know now why sniffer is being used, but dismayed that that it is being used by ID when it supposedly isn't within the code to do so.

Perhaps this might be part of the reason ID takes over TWO MINUTES to initially open the application only and 45 seconds on subsequent re-openings of ID only. Illustrator also takes an inordinate length of time to open and PS opens relatively rapidly.

Steve Werner

Community Expert

My computer is considerably faster than yours but on first launch a lot of the stuff that has to be loaded is cached (sniffing a GPU wouldn't take that long). There's a ton of information to be loaded. On subsequent openings, it's much faster.

It's like apples and oranges to compare load times for InDesign and Photoshop. Photoshop is only dealing with an array of pixels. InDesign has a much complex task. It stores its files as a complex database. It has to deal with fonts and typography, styles, master pages, multiple page sizes, multiple color spaces (Photoshop only works in one at a time), output to not only print but also SWF, EPUB, PDF, Publish Online. And so on.

On my 2015 MacBook Pro, SSD, 16 Mb RAM a second load of InDesign CC 2015.3 is 7 seconds.

Photoshop CC 2015.1.2 is 4 seconds.

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DerrylS

Participating Frequently

The preferences you showed looks nothing like my InDesign preferences.

I looked in Adobe help and saw that preference panel in the instructions (and what you show) is for Illustrator, but I have not opened Illustrator. Sniffer opens every time I open InDesign.

Steve Werner

Community Expert

That preferences dialog doesn't look like yours because it's the Illustrator preferences!

InDesign may at some point add a GPU preference. It's speeds up certain kinds of operations in Illustrator and Photoshop assuming you have the right kind of GPU installed.

I have no idea how Illustrator's GPU controls could possibly affect a yet non-existent one in InDesign.

Steve Werner

Community Expert

Note that this forum has a message about the InDesign team exploring this feature:

* * *

The Adobe InDesign team is exploring means of enabling GPU-based rendering. Using the GPU enhances performance and improves the quality of rendering. If you would like to partner with the InDesign team on this exploration (under Non-Disclosure Agreement) and provide your feedback to the team, please fill up this form (link below). We’re hoping to select and accommodate as many participants as possible, so sign up soon!

Sign up here: http://bit.ly/InDesignGPUPerformanceFeaturesSign-Up