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When I create a .Pdf from an inDesign file, main image disappears when opened in a Chrome Browser

New Here ,
Apr 28, 2023 Apr 28, 2023

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When I create a .Pdf from an inDesign file, main image disappears when opened in a Chrome Browser window

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How to , Import and export , Performance

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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First off, if the PDF looks okay in Acrobat or Reader, the issue is going to be with viewing it in a browser. That said, a picture does us no good. What were your PDF export settings? Even better, please post the PDF so we can take a look at it.

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Apr 28, 2023 Apr 28, 2023

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tboxusa.com

Thank you

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New Here ,
Apr 28, 2023 Apr 28, 2023

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BTW: Dores it matter if th eassets are CMYK/RGB or .Tif/.Jpg?

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Apr 28, 2023 Apr 28, 2023

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OOPS... Does it matter if the assets are CMYK/RGB or .Tif/.Jpg? 

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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No.

Please post the PDF.

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New Here ,
Apr 28, 2023 Apr 28, 2023

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THANK YOU!!!!

 

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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I don't have Chrome installed, but it's opeing just fine in Acrobat, Firefox and Microsoft Edge here on Windows 10. I suspect this is a Chrome issue.

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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Hi @Mark Maglio , I see the Chrome problem—looks like it’s the Soft Light Blending mode. If I flatten your PDF and convert to sRGB it woks in Chrome:

Screen Shot 9.png

 

 

See Attached

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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The attached was Exported from InDesign with the settings I suggested above

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Community Expert ,
Apr 28, 2023 Apr 28, 2023

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Hi @Mark Maglio , Browsers can have trouble with live transparency effects—try exporting a flattened sRGB PDF. Set the Output tab to this:

Screen Shot 7.png

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