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When will High Sierra be supported?

Forum|Forum|8 years ago
September 25, 2017
7 replies
17131 views

Hello Adobe,

When will Adobe update CC to work with High Sierra? I see some glitches on Indesign.

Since High Sierra is official, will an update come soon?

Cheers!

This topic has been closed for replies.

Correct answer Srishti_Bali

Hi Everyone,

GREAT NEWS! Apple just released a supplemental update that resolves the cursor issue. Please check out the link mentioned below.

Apple releases macOS High Sierra 10.13 Supplemental Update with bug fixes for Adobe InDesign, Mail

https://9to5mac.com/2017/10/05/apple-releases-supplementary-update-for-macos-high-sierra-w ith-various-bug-fixes/

Regards

Srishti

Srishti_BaliCorrect answer

Legend

Hi Everyone,

GREAT NEWS! Apple just released a supplemental update that resolves the cursor issue. Please check out the link mentioned below.

Apple releases macOS High Sierra 10.13 Supplemental Update with bug fixes for Adobe InDesign, Mail

https://9to5mac.com/2017/10/05/apple-releases-supplementary-update-for-macos-high-sierra-w ith-various-bug-fixes/

Regards

Srishti

Dov Isaacs

Legend

Please see the following response in a separate thread Corrupted Cursor in InDesign .

This thread has run its course. A user posted the problem, the cause was identified and confirmed by Adobe. And we don't know when Apple will provide the 10.13.1 MacOS update to fix this!

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

benjaminduncalf

Participant

This is madness! !!! Why the hell doesn't Adobe send an email recommending its users (CC subscription who they know use both!!!!) not upgrading! FFS!!! I CANT WORK!!!

rob day

Community Expert

This is madness!

And upgrading a production machine's OS the day after a major initial release without testing your critical software isn't?

amaarora

Inspiring

Hi,

We have isolated this issue, it is present on MAC OS 10.13, and can occur anytime whenever cursor related functionality being used like placing/drag-drop/selection etc.

We are actively working with Apple on this issue to get it resolved as soon as possible. However, it may not get fixed with the GM build of High Sierra (10.13), but a subsequent Dot Release.

We will surely let our customer know, once we have more information from Apple.

Currently the only workarounds are:

1) Restart InDesign.

2) Revert back to MAC OS 10.12.6

-Aman

H

HilmarGudAuthor

Participant

The High Sierra 10.13 is out as final on App store and as an update. Most will update since it is a reccomended update from Apple.

So I think the problem will only become more wide spread.

/h

Steve Werner

Community Expert

There is absolutely no reason to update to High Sierra on a production machine. In the long run, High Sierra has some good under-the-hood features but none of them bring major required new features. I'd recommend waiting to update.

D

dbsagency

Participating Frequently

DO NOT UPDATE to High sierra GPU doesnt work in illustrator and indesign

Illustrator solve by disabling GPU Indesign still remains unusable with glitches crashes and cursor problems

Erica Gamet

Inspiring

Did disabling GPU in InDesign help any? I don't have High Sierra, so can't test.

Steve Werner

Community Expert

Judging by reports (see the link below), GPU doesn't seem to be the issue. Other reports suggest it's an Apple bug which may or may not be fixed in the final version. I'm not installing High Sierra on my production computer:

Corrupted Cursor in InDesign