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Correct answer Frans v.d. Geest

Problem is fixed in Sonoma 14.3 released January 22.

9 replies

Jordan Farkas
Jordan Farkas
Participant
December 11, 2024

i'm having this problem again. and this time it happens when the rule is already off.

C
colinstearns
Participant
December 11, 2024

M1 Max Studio, 15.1.1, InDesign 20.0.1, rulers disable. 

"White Screen When Selecting" has not been fixed. InDesign not working. 12.11.2024 

Need assistance or Support. 

 

T
tomg38053999
Participating Frequently
December 11, 2024

See here: https://community.adobe.com/t5/indesign-discussions/indesign-pasteboard-issue/m-p/15033527#M601573

Only solution that worked for me was to downgrade to InDesign 2024 (v19).

Frans v.d. Geest
Community Expert
Frans v.d. GeestCommunity ExpertCorrect answer
Community Expert
January 22, 2024

Problem is fixed in Sonoma 14.3 released January 22.

    TimImpulse
    TimImpulse
    Participant
    January 31, 2024

    I disagree - I updated to 14.3 today - still the same, if I use the select tool and drag on the screen, everything disappears.

      A
      Amanda23929822r7bx
      Participant
      January 31, 2024

      Same. I'm so over Apple products lately. Also having issues on an iPad since last update, but different program. I don't understand how Apple is "elite" when they can't ever test things before launching.

        imagine Studios
        imagine Studios
        Participating Frequently
        December 31, 2023

        This bug is quite annoying. I'm on a MBP M1, Sonoma 14.2 and the latest InDesign 2024 and selecting any textbox/shape on InDesign makes the screen turn white until I release it. 

        The GPU option didn't work but turning off the ruler did. Though sometimes I still need the ruler.

        Hopefully Apple/Adobe fixes this issue on their next update. 

        Steve Werner
        Community Expert
        Steve WernerCommunity Expert
        Community Expert
        January 22, 2024

        Today, Monday, January 22  at 10 am Pacific, Apple released the update to macOS Sonoma 14.3.

         

        According to beta testers, this release should solve the display problems in earlier Sonoma versions. The problems did not occur for everyone. I ran Sonoma 14.2 with no problems so I can't verify that this solves the display problems.

         

        If you are running Sonoma, download the update and see whether your problems have been fixed.

        C
        celestial_world6789
        Participant
        October 24, 2023

        I had the white screen issue, and also resolved it by toggling InDesign> Preferences > GPU performance. Thanks!

        C
        celestial_world6789
        Participant
        October 25, 2023

        Looks like it's a temporary bandaid, though. It reappears later, but fixed with same GPU performance toggle (turn off, restart, turn on).

        Barb Binder
        Community Expert
        Barb BinderCommunity Expert
        Community Expert
        November 30, 2023

        As of today, InDesign is still not supported on Sonoma. A new Sonoma update is coming out soon from Apple and that may be helpful, so do check back in.

         

        Right now the permanent solution is to roll back to Ventura 13.5 or later.

         

        ~Barb

        ~Barb at Rocky Mountain Training
        T
        tomg38053999
        Participating Frequently
        September 28, 2023

        Same here. Sonoma 14.0 (23A344)…official release, not Beta. InDesign 18.5. Any selection makes InDesign go white until selection is released.

        Mike Witherell
        Community Expert
        Mike WitherellCommunity Expert
        Community Expert
        October 17, 2023

        For what it is worth, I upgraded to beta Sonoma; then Sonoma 14.1, and everything continues to work fine for me. The GPU trick and the Ruler trick seem to be frequently cited on this forum, tho.

        Mike Witherell
        Barb Binder
        Community Expert
        Barb BinderCommunity Expert
        Community Expert
        September 6, 2023

        Wait. Sonoma? Is that when it started happening? After you updated to Sonoma? That's still in beta and InDesign doesn't support it, yet. It's not due to be rolled out by Apple until sometime this fall, and then Adobe needs to announce their products will run on it. 

         

        As a general rule, avoid use beta versions of anything for real work (Apple's betas, Adobe's betas, whoever's). Install them on a computer that is not your main computer and play with them—that's the job of a beta tester—but don't rely on them before the roll out. 

         

        ~Barb

        ~Barb at Rocky Mountain Training
          magentamedia
          magentamedia
          Participant
          September 28, 2023

          Thanks Barb, I updated to Sonoma yesterday and am having the white out issue during selection. Very frustrating but at least I know why it's happening now...

          Barb Binder
          Community Expert
          Barb BinderCommunity Expert
          Community Expert
          September 6, 2023

          Try disabling InDesign > Preferences > GPU Performance > GPU Performance. Let us know if that takes care of it.

           

          ~Barb

          ~Barb at Rocky Mountain Training
            D
            drasahershoff
            Participating Frequently
            October 7, 2023

            NO.. It was fixed by ENABLING GPU Performance! Not sure why InDesign didnt send any notifcation of this to users (as if they ever have).. Yes, directly after Sonoma, the white page on selecting text.

            D
            default7co7oromtcaq
            Participant
            January 16, 2024

            Thank you!

            Barb Binder
            Community Expert
            Barb BinderCommunity Expert
            Community Expert
            September 6, 2023

            Hi Ben:

             

            What version of InDesign are you using and what operating system?

             

            ~Barb

            ~Barb at Rocky Mountain Training
            B
            BenC0Author
            Participant
            September 6, 2023

            18.5 which I just updated this morning but it was happening prior to the update. 

            MAC OS. Sonoma 14. 

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