White Screen When Selecting

[BenC0]

When trying to select aspects of my design the screen goes white during the selection process.

[Barb Binder]

Hi Ben:

What version of InDesign are you using and what operating system?

~Barb

[BenC0]

18.5 which I just updated this morning but it was happening prior to the update. 

MAC OS. Sonoma 14. 

[Barb Binder]

Try disabling InDesign > Preferences > GPU Performance > GPU Performance. Let us know if that takes care of it.

~Barb

[drasahershoff]

NO.. It was fixed by ENABLING GPU Performance! Not sure why InDesign didnt send any notifcation of this to users (as if they ever have).. Yes, directly after Sonoma, the white page on selecting text.

[default7co7oromtcaq]

Thank you!

[tomg38053999]

This actually doesn't work for me, probably due to the age/configuration of my hardware. On this machine, the InDesign preferences panel says 'Compatible GPU and Monitor not detected' and the GPU Performance box are greyed out.

[Barb Binder]

Wait. Sonoma? Is that when it started happening? After you updated to Sonoma? That's still in beta and InDesign doesn't support it, yet. It's not due to be rolled out by Apple until sometime this fall, and then Adobe needs to announce their products will run on it. 

As a general rule, avoid use beta versions of anything for real work (Apple's betas, Adobe's betas, whoever's). Install them on a computer that is not your main computer and play with them—that's the job of a beta tester—but don't rely on them before the roll out. 

~Barb

[magentamedia]

Thanks Barb, I updated to Sonoma yesterday and am having the white out issue during selection. Very frustrating but at least I know why it's happening now...

[Thomas Coonelly]

Having the same issue. Have the latest Indesign and just upgraded to Sonoma 14.0

[leo.r]

Having the same issue. Have the latest Indesign and just upgraded to Sonoma 14.0

By @Thomas Coonelly

Other users report similar issues on Sonoma. Try to play with GPU Performance preference or disable rulers - it helped some users. If it doesn't help then you may need to revert back to Ventura as InDesign doesn't officially support Sonoma yet. Also check this thread and links in it, as well as other new threads on the subject:

https://community.adobe.com/t5/indesign-discussions/indesign-screen-bug/td-p/14119986

[Thomas Coonelly]

Turning off the rulers seems to solve the issue, thanks! Hopefully Adobe is not to far off a Sonama patch?

[defaults9lk9x3tdw11]

wow that worked for me! thanks

[Alex3073763225ru]

Yup. It's the rulerz. But why lol? Feels like this app is held together with scotch tape...

[PedalGeoff]

Turning off rules worked for me. (Sonoma 14.2.1, Indesign 19.1)

[adamn85086397]

Yes this worked...hopefully Adobe will fix this soon.

[leo.r]

Yes this worked...hopefully Adobe will fix this soon.

By @adamn85086397

I wonder if you updated to 14.3? This update fixed the issue for many users.

[user4351695]

thanks ... it worked for me too

[patriciaj71172365]

Totally helped!!!! Thank you! I was going nuts!

[Thomas Coonelly]

Seems like the newest version of Indesign fixed this bug.

[Amanda23929822r7bx]

This worked for me! I just updated to Sonoma 14.1.1 yesterday and then did the Creative Suite updates for InDesign and it started doing what the original poster described. Turned rulers off and now I have a normal, non-psycho screen again. As much as we pay for Adobe products, you'd think they'd fix this issue, considering I just had three updates in a row from them. nope.

[BobLevine]

Considering how much you pay for Apple products, you'd think they'd fix this issue.

[Joshua253571882ezl]

does apple patch adobe software?  most programs are updated in response to changes in an OS they are using to host said program.  For an OS to have to change everytime someone's app breaks,  would be impossible.  

[BobLevine]

You're making my point for me. No, and Adobe doesn't patch Apple software.

Adobe is well aware of its own bugs (fixing them is a whole different story) but if something is broken because of a bug in the O/S they can't fix it! This is not the first time. There were serious crashing issues in Ventura that were fixed with 13.5.

I don't get why this is so damn hard to understand.

[Alex3073763225ru]

Pretty sure this is not an apple issue. This is an old as ___ app issue.