Why is my CC Library not updating in InDesign or Illustrator?

[Lindaholiner]

I have downloaded previews from Adobe Stock to My Library and can see them on the web. However, I cannot see the updated previews from the Library window in InDesign or in Illustrator. Any ideas?

[kglad]

[moved from Adobe Creative Cloud to InDesign]

[Lindaholiner]

Maybe it just takes a while, like several hours. They now seem to appear.

[Barb Binder · Accepted solution]

Hi Linda:

It shouldn't take that long. After downloading a preview, it is visible in my InDesign, Illustrator and Photoshop "Adobe Stock Photos" library as quickly as I can get myself to each application.

You can hover over the CC icon in the bottom right of the InDesign CC Library panel to check the status.

~Barb

[Greg Harbour]

> It shouldn't take that long.

Thanks Barb. But what if it is? Can anything be done to force-refresh the panel in Indesign? Y'know: deadlines and stuff.

[Steve Werner]

I would go to the CC desktop app, click on your picture and choose Sign Out and Sign In again with your Adobe ID.

[DavidMatos]

Sometimes hours, sometime days, sometimes a couple of weeks : )