Why will the Type tool not work?

New Here ,
Mar 25, 2018 Mar 25, 2018

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I was working on a project in InDesign, and I needed to use the Type tool. I clicked on it and tried to create a text box on my artboard but nothing would appear. I tried this several times and nothing happened. I have never had this issue before. I read that it may be helpful to "trash" the preferences, so I tried the keyboard shortcut and nothing happened. Everything else appears to be working fine. I am new to this program and don't know anything about how to fix these things.

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correct answers 1 Correct answer

Adobe Community Professional , Mar 25, 2018 Mar 25, 2018
Try deleting your InDesign cache files (which is not the same as trashing preferences).To do so:For Macintosh Users: With InDesign closed launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire file “Adobe InDesign”. I find that deleting the cache file completely leads to a lasting change.  For Windows Users: On W...

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Adobe Community Professional ,
Mar 25, 2018 Mar 25, 2018

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Try deleting your InDesign cache files (which is not the same as trashing preferences).

To do so:

For Macintosh Users: With InDesign closed launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire file “Adobe InDesign”. I find that deleting the cache file completely leads to a lasting change. 

For Windows Users: On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

If that does not work you might try manually deleting your preferences.

To do so:

For Macintosh Users: With InDesign closed Launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe InDesign” and “com.adobe.InDesign.plist”. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so:

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

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New Here ,
Mar 26, 2018 Mar 26, 2018

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I tried this. Thank you very much for such a complete answer. I couldn't find the folder you mentioned: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache. I tried to reset the preferences, and I think that worked. I'm not sure because I formed the text box by clicking and dragging, which I've never had to do before. Thanks again for the long, detailed answer.

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Adobe Community Professional ,
Mar 26, 2018 Mar 26, 2018

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Hope it continues to work out.

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New Here ,
Aug 30, 2020 Aug 30, 2020

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This worked for me; thank you!

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Community Beginner ,
Jun 21, 2019 Jun 21, 2019

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Neither of these two fixes (Deleting the InDesign cache nor InDesign preferences) worked for me.

Each time I drag a box with the Type tool, no box is created. I can't type and see my letters. Typing actually changes which tool I'm using.

I click on the Type tool.

I click and hold on a blank spot in my document and drag to make a text box. When I let go, the box disappears. Typing any key changes the Type tool to whatever tool is for that key.

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Adobe Community Professional ,
Jun 22, 2019 Jun 22, 2019

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WaltCD  wrote

…I click on the Type tool.

I click and hold on a blank spot in my document and drag to make a text box. When I let go, the box disappears. Typing any key changes the Type tool to whatever tool is for that key.

Hi WaltCD ,

would the following steps create a text frame in your document?

1. Copy some text to the clipboard.

2. Switch to your active document with the Selection Tool selected.

3. Paste.

How large is the rectangular area you do with the Type Tool before the text frame vanishes?

Try a larger area before you let go the mouse.

Regards,
Uwe

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New Here ,
Nov 06, 2021 Nov 06, 2021

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This is the answer that worked for me, thank you very much.

 

To add to what you've already noted in case someone is not drawing a tiny text frame and wondering why this happened to them. In my case, my document dimensions were already very small. I'm creating a profile photo for social media. So, my "regular" text frame would actually be quite tiny, considering. Anyone wanting to try this, make a really big text frame to be sure it works. You can resize it afterwards.

 

Thanks again for the answer.

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New Here ,
Mar 04, 2021 Mar 04, 2021

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THANK YOU!!! I have been having this problem for a few days off and on! It has been driving me nuts! This worked!!

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New Here ,
Sep 17, 2020 Sep 17, 2020

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Very helpful, this worked immediately. Thanks!!

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New Here ,
Oct 05, 2020 Oct 05, 2020

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I've done this several times and it still reverts to the incorrect behavior after a couple of tries.

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New Here ,
Mar 04, 2021 Mar 04, 2021

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I discovered that using my own Workspace tends to mess this up, so I use one of the defaults. Not really ideal, but since I modify the Advanced workspace, it's not a dealbreaker. Would be nice if the type tool didn't break, though. Haven't seen any issues since I last posted here, though I've been using one of the default workspaces instead of my own.

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New Here ,
Aug 31, 2021 Aug 31, 2021

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I've had the same issue, and before trying the solution here, I tried drawing out a type box outside my pages. It worked, I was able to drag it into the page and then was able to create boxes normally again. Might worth a try.

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