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Will online published documents be affected?

New Here ,
Aug 16, 2023 Aug 16, 2023

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Recently we received an email about synchronised creative cloud files. This synchronising service would stop. Now my concern has mainly been whether the published documents shared with customers and the review files will also dissapear?

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Sync and storage

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Community Expert ,
Aug 16, 2023 Aug 16, 2023

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Totally unrelated.

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Community Expert ,
Aug 16, 2023 Aug 16, 2023

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Missed that one, is there a link on Adobe somewhere (could not find one when searching...)?

EDIT: never mind, found it. 
https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html#:~:text=Starting%20Fe....

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New Here ,
Aug 17, 2023 Aug 17, 2023

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Thank you for your reply. I asked this question to the customer care before and this was their answer.
Which is right? I just want to be sure, because we use QR codes in our catalogue referring to the published documents.

"Dear ann,

Thank you for the response. This is to inform that yes the published files will also be affected since they are also been saved on cloud and any files saved in synced folder will be affected and will not be accessible starting from October 2024"

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