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RockyRakoon
RockyRakoon
Known Participant
July 4, 2023
Question

Window and panels moving when Mac wake from sleep in InDesign

  • July 4, 2023
  • 3 replies
  • 680 views

This is not specific with InDesign but I'm see it with InDesign, Photoshop, and Illustrator.

I have two Macs with M-1 processors and this happens with both.  If I put the Mac to sleep with an Adobe app open at full screen, when the computer wakes up all open Adobe apps have moved to the lower half of the screen, and whatever panels I had open on the right side of the screen have moved to the center/top of the main app window.

This happens EVERY time in each one of these apps and it's been like this since I moved to M1 machines.  Surely this has to be a known bug that is being worked on.  Are there any fixes available?  I don't see this with any other applications and just can't understand why it's unfixed by Adobe.

I'm attaching a screenshot to illustrate the issue.

Any help would be greatly appreciated!

 

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    3 replies

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    July 5, 2023

    Hi @RockyRakoon,

     

    Thank you for reaching out and reporting the issue. I assume you're experiencing a similar issue mentioned on the uservoice: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/45467137-window-and-panels-moving-when-mac-goes-to-sleep. If yes, please upvote the uservoice page and submit your feedback.

     

    Please be assured that our team is aware of the issue and has escalated it for investigation. The bug has already been logged, and our experts are diligently working on finding a solution.

     

    We encourage you to stay tuned to the uservoice page for updates on the progress. Rest assured, as soon as the bug is fixed, we will promptly inform you.

     

    Thank you for your patience and understanding.

     

    Thanks,

    Harshika 

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      July 5, 2023

      Thanks, Harshika, I knew there had to be an additional hardware issue since it wasn't happening to me. I'm not using an external monitor but apparently the poster is. 

        Steve Werner
        Community Expert
        Steve WernerCommunity Expert
        Community Expert
        July 5, 2023

        BTW, I'm running Ventura 13.4.1. It would be helpful if you told us what operatint system version (exactly) you're using amd what version of InDesign.

        RockyRakoon
        RockyRakoonAuthor
        Known Participant
        July 5, 2023

        Thanks for letting me know this, Steve.  But what in the world?  It happens every time, both on my 14-inch MacBook Pro M1 connected to an LG external monitor, and on my Mac Studio connected to a Studio Display.

         

        Rock

        Steve Werner
        Community Expert
        Steve WernerCommunity Expert
        Community Expert
        July 5, 2023

        I have a MacBook Pro 2021 with M1 processor and running InDesign 18.4. I definitely do NOT see this happening when I choose to sleep the display. So it's not a general bug or problem, it appears to be specific to your computer(s).

        Frans v.d. Geest
        Community Expert
        Frans v.d. GeestCommunity Expert
        Community Expert
        July 5, 2023

        Well, I am seeing this as wel Steve on my M1 Max MacBook 16... 😞

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