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westonsanders
Participant
October 27, 2023
Question

Workspace resets to default (essentials) on everytime a new document is loaded

  • October 27, 2023
  • 2 replies
  • 2041 views

Macbook Pro M1 16, 2021. Running Ventura 13.6.

Adobe InDesign 2024 19.0

 

My custom workspaces are never loaded when opening/creating new documents, instead InDesign defaults to the Essentials workspace, and I have to manually change the workspace back to my custom preset.
This happens everytime a new document is opened or created, instead I would expect the selected workspace to save and stay the current workspace until I change it. 

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    2 replies

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    October 28, 2023

    Hi @westonsanders:

     

    Have you saved a custom workspace? 

    • Set it up the way you like and then choose Window > Workspace > NewSave Workspace
    • Then exit and return. The custom workspace should still be loaded.

     

    I'm on Ventura 13.6, InDesign 19, Apple M1 Max MacBook Pro and it is working as expected.

    ~Barb at Rocky Mountain Training
    W
    westonsandersAuthor
    Participant
    October 31, 2023

    Yes, I have multiple custom saved workspaces. They still appear at the top of the list in the workspaces menu, but upon opening any document (new or saved), the workspace resets/loads back to the default essentials workspace.

     

    However, I'm not seeing a "Save Workspace" option in my workspace menu. I can still make new workspaces though, I have options to make a new workspace, and then confirm the workspace name, panel locations and menu customization options. See attached screenshot. Still having the same issue as mentioned before.

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    October 31, 2023

    Hi Weston:

     

    That was my mistake. The CC apps use the terminology "new workspace", but I'm also an Adobe FrameMaker user and it uses the words "save workspace". I get them mixed up. 

     

    This certainly sounds like a recognized bug and so likely I can't offer any additional assistance, but, just double check 
    /Users/[username]/Library/Preferences/Adobe InDesign/[Version Number]/[Language]/Workspaces

     

    Are your saved workspaces listed in that folder? 

     

    ~Barb

     

     

    ~Barb at Rocky Mountain Training
    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    October 27, 2023

    Your system setup is almost the same as mine. I would suggest you try restoring your InDesign preferences and caches. Your issue can come up when you've installed a major new InDesign version. Here is a good piece on how to do that:

     

    https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

    W
    westonsandersAuthor
    Participant
    October 27, 2023

    Hi Steve, thanks. I've tried manually clearing both cache and preference folders as well as removing and reinstalling InDesign but no luck. This was happening with the previous version too, and after the latest update I figured I'd try and submit the bug report. There is a workaround where you rename your custom workspace with the Essential workspace pathname so InDesign auto-defaults to the custom (thinking its the Id Essentials), but I was hoping for a better solve.

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