Participating Frequently

Answered

Workspace reverts to Essential for every new document

Forum|Forum|4 years ago
October 15, 2021
6 replies
5313 views

Hi there, I'm having an issue where every document that I open reverts the workspace to Essential. Is there a way to set this to my desired setting and make it stick. I've scoured the forums and tried everything mentioned from clearing caches and preferences to uninstalling and reinstalling. I've set the workspace with no documents open and closed and reopened the app but it just reverts back to Essential when I open a new/existing document.

Please help! This is driving me crazy as I have to do it every time I open a document.

I'm on an iMac (2020) with InDesign 16.4.

Thanks

Bug

Correct answer davecourtemanche

This kept happening to me in 2021 & 2022. My hack/workaround is to get the workspace to where I want it and save it with my name. Then navigate to where the workspaces are (on a Mac):

/Users/(youruseracct)/Library/Preferences/Adobe InDesign/Version 16.0/en_US/Workspaces

and copy the workspace I just created. Paste it and rename Essentials.xml

That way, when it auto loads Essentials (for whatever reason) it loads your custom workspace. You can make a copy of the Essentials workspace and keep it somewhere if you think it'll be needed.

Zen Creative Agency

Known Participant

Yep, same problem here... has been happening for 3 years at least.

StuartBlair

Participant

Same here. Using iD 2023 on mac os 12.67. The problem is even worse for me because it will revert back to essentials while a document is open. This wasn't happening on iD 2022.

The real drag is the time suck especially when you are in and out of a bunch of files.

davecourtemancheCorrect answer

Inspiring

This kept happening to me in 2021 & 2022. My hack/workaround is to get the workspace to where I want it and save it with my name. Then navigate to where the workspaces are (on a Mac):

/Users/(youruseracct)/Library/Preferences/Adobe InDesign/Version 16.0/en_US/Workspaces

and copy the workspace I just created. Paste it and rename Essentials.xml

That way, when it auto loads Essentials (for whatever reason) it loads your custom workspace. You can make a copy of the Essentials workspace and keep it somewhere if you think it'll be needed.

B

BOOMFLYAuthor

Participating Frequently

That's a genius solution! I will definitely try this. Thank you.

Barb Binder

Community Expert

Hi @BOOMFLY:

Is it saving any of your preferences? If you change the units of measure to inches with no docs open, does it return to picas?

Also, I've been running into issues with Dropbox set to online-only mode (not this one but plenty of others). Is that activated, or is it using local mode?

~Barb

~Barb at Rocky Mountain Training

B

BOOMFLYAuthor

Participating Frequently

Hi @Barb Binder,

Yes it is saving preferences. If I change units it will save those.

Yes my thoughts was that it could have been a Dropbox thing. The issue occurs with online-only and local files and I've created and saved files outside of the Dropbox file system and the problem still occurs.

Anshul_Saini

Community Manager

Hi there,

Sorry to hear about the trouble you are facing. This is not typical behavior. I suggest you create a new user account (https://support.apple.com/en-in/guide/mac-help/mtusr001/mac) and run your CC apps there. Let us know if you see similar behavior there.

Regards,

Anshul Saini

B

BOOMFLYAuthor

Participating Frequently

Hi Anshul,

Thanks for your reply. I have created a new user account and opened InDesign from there - the problem still persists. I am running MacOS Monterey 12.2 (iMac). It happens on all documents whether they are new or old. I save files to the system HDD (Dropbox area) but same problem when same file is outside Dropbox file system. Here's a video to demostrate the problem https://www.loom.com/share/c1bcc1a85cdd42f188a26857c6df4cbf

Look forward to your reply.

Anshul_Saini

Community Manager

Thanks for trying that, @BOOMFLY. I was unable to replicate the issue at my end following the process shown in your video. Would it be possible for you to share a download link to a sample file?

Also, in your video, you have "share & workspace change" icons on the home page of InDesign.

I don't see these options at my end?

I would request you to please try the following steps and let us know how it goes:

Close all Adobe applications and manually reset preferences by renaming the folders from the following locations:
~/Library/Caches
~/Library/Preferences
Rename Adobe InDesign and com.adobe.InDesign to Adobe InDesign.old and com.adobe.InDesign.old and
launch InDesign from the Creative Cloud app

Rename the CEP folder to CEP.old from the following location:
/Library/Application Support/Adobe
If that doesn't help, rename the UXP folder to UXP.old from the following locations:
/Library/Application Support/Adobe
~/Library/Application Support/Adobe
If that doesn't help either, uninstall the application using the CC Cleaner tool and reinstall from the Creative Cloud Desktop app.

Note: Location starting with this "~" sign indicates the User Library, which is hidden. So, you need to copy & paste the exact path in spotlight search or from Finder Menu > Go > Go to Folder > Paste the location in the dialog box like this:

I will be looking forward to your response.

Thanks & Regards,

Anshul Saini

davecourtemanche

Inspiring

This was happening to me. I deleted the Essentials workspace & relaunched ID. The Essentials workspace was recreated, but was no longer corrupt, allowing me to have my workspace load properly.

/Users/~/Library/Preferences/Adobe InDesign/Version 16.0/en_US/Workspaces/Essentials_CurrentWorkspace.xml

B

BOOMFLYAuthor

Participating Frequently

Hi davecourtemanche,

Thanks for your suggestion. Unfortunately doesn't work for me.

davecourtemanche

Inspiring

Do you have Suitcase Fusion running? I had the issue fixed. Then I just updated Fusion, which installs new plugins. The issue returned. Removed the Suitcase auto-activation and the issue is fixed.