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Wrong Font will not change - Corrupt font file

Enthusiast ,
Jun 17, 2025 Jun 17, 2025

I've run into this occasionally, but it would appear every once and a while, I'll get a corrupt font in the Document Fonts folder. I deleted the corrupt font, but the corrupt font kept sticking through IDMLs and closing reopening and deleting styles.

Ultimately, with the font deleted, I rolled back a version, reopened and the correct face was showing. Does this bug sound familiar?

Was hoping there'd be a way to fix it without restoring an old file.

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correct answers 1 Correct answer

Enthusiast , Jun 27, 2025 Jun 27, 2025

This happened again in another document. What ended up working, was replacing 2 problem fonts with different fonts. In this case Helvetica 75 Bold was missing and only applied to a space character, I replaced it with Times. After I removed the font, I closed the document, reopened, and loaded my paragraph styles and the paragraph styles displayed correctly.

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Community Expert ,
Jun 17, 2025 Jun 17, 2025

What are your versions of InDesign and the operating system? How do you know the font is "corrupt": do you get any errors, or does some other trouble occur?

 

After you delete the corrupt font, does it become missing in the InDesign document? Or do you replace it with a non-corrupt version of the font?

 

You also mentioned that you "rolled back a version". Are you referring to an InDesign version? If so, then what version did you roll back to?

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Enthusiast ,
Jun 17, 2025 Jun 17, 2025

Just upgraded to the latest InDesign today, on current version of MacOS. Away from my computer so I can't be more specific.


There are a few fonts I've received before, that just have something corrupt about them when loaded in the document fonts folder, regardless of if i install them or not. The font did not show as missing with the file deleted, it kept defaulting to bold instead of book. Scrub the styles as I might, change the font to comic sans and back, close, open, it just kept persisting to the same phantom settings, with no overrides set.

 

By rolled back, I meant when I receive INDD to finalize, I save the original file as a back up. Starting over there everything worked as expected, with the font deleted from document fonts, and installed as in my system as per usual.

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Community Expert ,
Jun 18, 2025 Jun 18, 2025

Are you talking about an Adobe font which you've downloaded from the Adobe website or is this a font that you've purchased from another source? If the latter is true how is it installed on your system? Are you using a font manager or is it installed natively in either your user font folder or the system font folder? You say that the font is installed in the document font folder. Did it get there through a "Collect for Output" or did you place it there manually?

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Enthusiast ,
Jun 18, 2025 Jun 18, 2025

I'm in a print production workflow, and received the font through "Package". I have a standard set of fonts installed via finder/font book, but occasionally will be sent a one of these, maybe legacy or another format like ttf. Occasionally those will be corrupt or conflicting with what I have installed in some way, and show up with the wrong weight, or be a jumble of characters. Ultimately, trying not to spend an hour troubleshooting every time.

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Community Expert ,
Jun 18, 2025 Jun 18, 2025

True Type or Opentype fonts should be able to function. Just make sure that you are not trying to use Postscript Type 1 fonts. These fonts are no longer usable in Creative Cloud programs. They can be recognized by the fact that they require two files to load for each font. True Type and Opentype fonts will only be a single file each.

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Enthusiast ,
Jun 18, 2025 Jun 18, 2025
Agreed they should function, this was an otf, this is a weird anomaly. The
only warning on install is “duplicate font”. I haven’t seen any PS fonts
since they’ve become unsupported, where before that there was a warning
when one would pop up.
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Enthusiast ,
Jun 27, 2025 Jun 27, 2025
LATEST

This happened again in another document. What ended up working, was replacing 2 problem fonts with different fonts. In this case Helvetica 75 Bold was missing and only applied to a space character, I replaced it with Times. After I removed the font, I closed the document, reopened, and loaded my paragraph styles and the paragraph styles displayed correctly.

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