Ya no puedo mover objetos shift+flecha en MacOs

[Luz_Casillas3309]

Cuando quiero mover algo en InDesign uno puede usar las flechas pero si lo quieres mover más rápido puedes usar shift+flecha, lo que me pasó es que de la nada eso me dejó de funcionar y cuando oprimo el shift+flecha suena como si algo estuviera erróneo y no avanza nada, ya cerré y apagué mi computadora y nada, ya instalé la actualización y nada, no sé que hacer porque esa herramienta me es muy útil, en Photoshop e Illustrator lo sí lo puedo usar. Ya no sé que hacer.

[Eugene Tyson]

This is the 2nd time I've read of people having issues with the Shift Key.

Usually a third party app has taken over - I don't know why Mac OS allows certain apps to override shortcuts of other apps. 

WebRoot, Typeface and Magnet have been the biggest culprits - if you have these try disabling them or quitting them. 

Quickest way to test if it's a 3rd party app is to start your Mac in Safe Mode and see if the issue persists. If it's ok then you know it's a 3rd party app.

You can the start in normal mode - then quit applications running in the background until you find the culprit. 

[Bill Silbert]

If this is happening only in InDesign—and since the problem just seemed to start suddenly—it seems possible that there could be some programwide corruption happening. If this is the case then resetting preferences could fix the issue. This process will restore the program to its defaults and, hopefully, fix the issue with the shift and arrow keys.

To reset preferences on a Mac:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults. 

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.